Chris Grossman
Chris Grossman at Toyota Direct

Chris Grossman | Page 6

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
150 Reviews
4.7

150 Reviews

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150 Reviews of Chris Grossman

June 19, 2025

Dealership Rating
Employee Rating

Chris Grossman is my go to Service Guy. I trust his advice when my 2 Toyotas need maintenance! More

by rlt.mbt1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2025

Dealership Rating
Employee Rating

Popcorn Speedy Accurate Expanded Good Services Good hours Appointments Friendly Courtesy Impressive Impromptu Early Helful More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Elgin

June 16, 2025

Dealership Rating
Employee Rating

No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 16, 2025

Dealership Rating
Employee Rating

I had to have my tire replaced in my new 25 Tacoma, luckily, I bought tire and wheel with the car. Saved me $230 :) Chris Grossman was a pleasure to work with, and it didn't take too long. More

by ltigrett4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Sayre

June 12, 2025

Dealership Rating
Employee Rating

Always excellent service, especially Chris Grossman and Mindy Hill. Unfortunately this time the wrong battery was installed More

by slbray917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mindy Hill

June 10, 2025

Dealership Rating
Employee Rating

Simply the best. Treat you like family. Always put the customer first. Best service in town. More

by jjrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

Chris Grossman has been my service advisor for 11 years. I can always depend on him for good advice about our 2 Toyotas! More

by rlt.mbt1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

Chris Grossman always does such an excellent job and I trust him! He is always outstanding, professional, trustworthy, and efficient! I highly recommend he and Toyota Direct! More

by JackMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2025

Dealership Rating
Employee Rating

As always, Chris was great and that is why I return for service department at Toyota Direct on Morse and 270. More

by rwils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2025

Dealership Rating
Employee Rating

It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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