Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Chris Fanella

Overview Reviews (126)

Contact Me

View All Employees

< View All Employees

Chris Fanella

Chris Fanella | Page 11

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

Contact Me

4.9

126 Reviews

Overview Reviews (126)

4.9

126 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Chris Fanella

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

126 Reviews of Chris Fanella

September 07, 2025

Dealership Rating

Employee Rating

Excellent and fast service really happy that Highland park Lincoln always take care of me! park Lincoln always take care of me! More

by rudhmendez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Rocky Fanella

Report | Print

Sep 12, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you so much for your positive comments about Highland Park Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2025

Dealership Rating

Employee Rating

Chris in service is the best. Very knowledgeable and great customer service. They did everything I could have imagined. Very knowledgeable and great customer service. They did everything I could have imagined. More

by Rshrico

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George

Report | Print

Sep 10, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 03, 2025

Dealership Rating

Employee Rating

Highland Park Ford has been outstanding to work with. Both the sales and support teams have been very responsive. Both the sales and support teams have been very responsive. More

by PABURNS11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Sep 07, 2025 -

Highland Park Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

September 02, 2025

Dealership Rating

Employee Rating

They do a great job everything and tha Chuck Benkiel is awesome too, great job awesome too, great job More

by APRILBENKIEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella , Chuck Benkiel

Report | Print

Sep 08, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 31, 2025

Dealership Rating

Employee Rating

Great staff, fair pricing and great customer service. They keep in constant communication and always explain things clearly. They keep in constant communication and always explain things clearly. More

by CHUCKYKAY

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George

Report | Print

Sep 04, 2025 -

Highland Park Ford Lincoln responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 30, 2025

Dealership Rating

Employee Rating

Very clean garage, knowledgeable mechanics. Friendly employees. Great owners and good prices. Would recommend anybody to go there Friendly employees. Great owners and good prices. Would recommend anybody to go there More

by Scotty

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella

Report | Print

Sep 02, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

August 27, 2025

Dealership Rating

Employee Rating

Chris F, Rocky F, and Chris K took great care of us and addressed our concerns with our daughter’s truck. It was a pleasure working with them. Thank you! addressed our concerns with our daughter’s truck. It was a pleasure working with them. Thank you! More

by AndiK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Fanella , Chris K

Report | Print

Aug 31, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 26, 2025

Dealership Rating

Employee Rating

Very friendly and efficient service. No appointments are necessary. Never had to come twice to fix the same problem. No appointments are necessary. Never had to come twice to fix the same problem. More

by SHELDONREIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Fanella

Report | Print

Aug 28, 2025 -

Highland Park Ford Lincoln responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 21, 2025

Dealership Rating

Employee Rating

Michelle, Chuck, and Chris are great! Good customer service. Thanks for all your help and assistance. Good customer service. Thanks for all your help and assistance. More

by LGILBERT0859

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Aug 25, 2025 -

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 21, 2025

Dealership Rating

Employee Rating

It was nice they came to the house to check the car. The maintenance guy fixed it wrong the first time, but Chris sent him back to correct the error. Chris also called the next day to make sure it was o The maintenance guy fixed it wrong the first time, but Chris sent him back to correct the error. Chris also called the next day to make sure it was ok. More

by LAURARADOM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella

Report | Print

Aug 24, 2025 -

Highland Park Ford Lincoln responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!