Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
127 Reviews
4.9

127 Reviews

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127 Reviews of Chris Fanella

June 29, 2026

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Employee Rating

This dealership has the most responsive customer service of any that I’ve been associated with and I’ve driven BMW, Audi and Aston Martin! From the owners to the porters and cashiers, 5 stars across the boa More

by mstark0
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2026

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good service--car wash-rotate tires clean floor mats--i only have my car servied at Highland Park More

by BARBSYLVAN
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Recommend Dealer
Yes

Other Employees Tagged: Mike Laufer

Jun 18, 2026

Highland Park Ford Lincoln responded

Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2026

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Great service Friendly people Nice waiting room? ? I recommend highland park ford to everyone Terrific place to take your car More

by Practactical7
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Jun 15, 2026

Highland Park Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 15, 2026

Practactical7 responded

Chris Fanella is amazing His expertise in handling Car repair goes beyond Excellent All the work was done on my Car in a timely manner!! I recommend highland park ford Deb

June 13, 2026

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Great experience took care of everything and updated me the whole time Very pleased with the whole Process More

by DRGOODANKLE
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Jun 15, 2026

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2026

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Like the way their sales people handle things. Their service department is top notch. It’s worth the drive! More

by Noelle511
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Abitbol, Rocky Fanella

Jun 14, 2026

Highland Park Ford Lincoln responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2026

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Incredibly generous and responsive - fixed a flat tire and installed spare after I encountered an emergency blow out. More

by bjokeane
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Jun 14, 2026

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 09, 2026

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Chris and his team did a great job with my brake job. Chris ensured that I received top-service for a great price. I really appreciate that he had the interior detailed! More

by CHRISTIANLUIS7398
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2026

Highland Park Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 09, 2026

Dealership Rating
Employee Rating

Chris and his team did a great job with my brake job. Chris ensured that I received top-service for a great price. I really appreciate that he had the interior detailed! More

by CHRISTIANLUIS7398
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Jun 11, 2026

Highland Park Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 09, 2026

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Highland Park is the only place that has serviced y 2016 Lincoln MKC. That statement should speak for itself. More

by RKV327
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam George

Jun 10, 2026

Highland Park Ford Lincoln responded

Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2026

Dealership Rating
Employee Rating

Prompt attention from the service writers to the tech’s ,very knowledgeable people and speedy pick up process More

by Friedmanneil
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 08, 2026

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

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