Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella | Page 12

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
118 Reviews
4.9

118 Reviews

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118 Reviews of Chris Fanella

August 09, 2025

Dealership Rating
Employee Rating

Since purchasing the car in 2009 it has always been serviced at HP FORD. They do for service awesome work. Iwould never take my car any where esle for service! More

by CAF04062000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Highland Park Ford for all your vehicle needs! Take care!

August 09, 2025

Dealership Rating
Employee Rating

Staff very helpful especially Chris, the manager of the service center. He is hands on and so responsive to any situation that arises More

by Carol
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan

Aug 11, 2025

Highland Park Ford Lincoln responded

Hi Carol, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 09, 2025

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Employee Rating

On time. Super friendly and available to answer all my questions. will definitely use this service again. More

by JOAO.MONTEIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Highland Park Ford Lincoln responded

Hi Joao, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 06, 2025

Dealership Rating
Employee Rating

Thanks for your service but you guys have charged me double $83and91 for one service I don’t know why can you explain for me please. More

by kasahunlamiso
Recommend Dealer
No

August 05, 2025

Dealership Rating
Employee Rating

Went to Ford Dealer in Chicago who charged me TWO successive diagnostic fees that included removing the driver’s seat to solve an airbag issue. I declined the service and went to Highland Park Ford. More

by Ronniedjr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 07, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 04, 2025

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Employee Rating

First appointment took more time to fix my suv ,Chris was very helpful and worked with frank and get my suv fixed great team work with service and got me back on the road thank you I will take my suv back More

by raed.banisalman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan

Aug 05, 2025

Highland Park Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 02, 2025

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Great people ! Very friendly and they know what they're doing !! I recommend them highly More

by nannagabella
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Highland Park Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

July 31, 2025

Dealership Rating
Employee Rating

In my view about the dealer, the service was very well and the hospitality’ including fast maintenance time. I heard that many Lincoln aviators have transmission problems. I would like to heart from this More

by beerdhige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Highland Park Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our staff provides! Thanks again for your business! Take care!

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