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Chris Fanella

Overview Reviews (118)

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Chris Fanella

Chris Fanella | Page 10

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9

118 Reviews

Overview Reviews (118)

4.9

118 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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118 Reviews of Chris Fanella

September 11, 2025

Dealership Rating

Employee Rating

This was my vehicles first oil change and the team at Highland Park took great care of my vehicle and even washed it. Highland Park took great care of my vehicle and even washed it. More

by lauririzzo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 14, 2025 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 11, 2025

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I trust Highland Park Ford to provide consistent service and honest recommendations at a reasonable cost. I travel past other Ford dealers closer to home because of this trust. and honest recommendations at a reasonable cost. I travel past other Ford dealers closer to home because of this trust. More

by SLOIBEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 14, 2025 -

Highland Park Ford Lincoln responded

Hi Sloiben, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 07, 2025

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Employee Rating

Excellent and fast service really happy that Highland park Lincoln always take care of me! park Lincoln always take care of me! More

by rudhmendez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Rocky Fanella

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Sep 12, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you so much for your positive comments about Highland Park Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2025

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Employee Rating

Chris in service is the best. Very knowledgeable and great customer service. They did everything I could have imagined. Very knowledgeable and great customer service. They did everything I could have imagined. More

by Rshrico

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George

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Sep 10, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 03, 2025

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Employee Rating

Highland Park Ford has been outstanding to work with. Both the sales and support teams have been very responsive. Both the sales and support teams have been very responsive. More

by PABURNS11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

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Sep 07, 2025 -

Highland Park Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

September 02, 2025

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Employee Rating

They do a great job everything and tha Chuck Benkiel is awesome too, great job awesome too, great job More

by APRILBENKIEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella , Chuck Benkiel

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Sep 08, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 31, 2025

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Employee Rating

Great staff, fair pricing and great customer service. They keep in constant communication and always explain things clearly. They keep in constant communication and always explain things clearly. More

by CHUCKYKAY

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George

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Sep 04, 2025 -

Highland Park Ford Lincoln responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 30, 2025

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Employee Rating

Very clean garage, knowledgeable mechanics. Friendly employees. Great owners and good prices. Would recommend anybody to go there Friendly employees. Great owners and good prices. Would recommend anybody to go there More

by Scotty

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella

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Sep 02, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

August 27, 2025

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Employee Rating

Chris F, Rocky F, and Chris K took great care of us and addressed our concerns with our daughter’s truck. It was a pleasure working with them. Thank you! addressed our concerns with our daughter’s truck. It was a pleasure working with them. Thank you! More

by AndiK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Fanella , Chris K

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Aug 31, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 26, 2025

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Employee Rating

Very friendly and efficient service. No appointments are necessary. Never had to come twice to fix the same problem. No appointments are necessary. Never had to come twice to fix the same problem. More

by SHELDONREIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Fanella

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Aug 28, 2025 -

Highland Park Ford Lincoln responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!