Charles German | Page 2

I had some mixed experiences with this dealership under their prior ownership, so had not used them in a while. Just went back to them for routine service on my 335i and had no issues at all. Service was their prior ownership, so had not used them in a while. Just went back to them for routine service on my 335i and had no issues at all. Service was quick and communication with the service advisor was good. I appreciate them having the option of a loaner car. Glad to see the improvements. More

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Very helpful and accommodating with a loaner & my preference as they fixed the recall on my X5. The technician working on my car sends me detailed videos of his findings, anything that needs attentio preference as they fixed the recall on my X5. The technician working on my car sends me detailed videos of his findings, anything that needs attention as he's examining the car. Which is really nice to understand what's going on and seeing it all at once. Very friendly and kind everyone I've come in contact with and helped me. They have done awesome work on my X5 and i feel very comfortable bringing my car to them to get fixed. I will always recommend them. More

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Appreciate use of loaner, quality work at a fair price. Dealer came and picked up my car, left loaner which was really helpful, due to my husband being in the emergency room the night before. Estimated c Dealer came and picked up my car, left loaner which was really helpful, due to my husband being in the emergency room the night before. Estimated completion was late afternoon the next day. I would have appreciated updates, had to call myself to find out car would be held over weekend. More

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On time. Courteous. Satisfactorily and diligently performed work. Got out of their way to do the requisite even though lunch time was approaching. Courteous. Satisfactorily and diligently performed work. Got out of their way to do the requisite even though lunch time was approaching. More

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This is my first time owning a BMW vehicle. I recently transition from Mercedes after 10 years. The service is unexplainable. Love the hospitality; knowledge of worked and quality of the car. I recently transition from Mercedes after 10 years. The service is unexplainable. Love the hospitality; knowledge of worked and quality of the car. More

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Very courteous. knowledgeable and professional organization. We have no Are Concern when it comes to this BMW dealership. knowledgeable and professional organization. We have no Are Concern when it comes to this BMW dealership. More

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After 10 years of ownership this dealer has always been easy to deal with has provided excellent service for our BMW. easy to deal with has provided excellent service for our BMW. More

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nice waiting area. good recap of service in video. annoying follow up until you post a review 😏 good recap of service in video. annoying follow up until you post a review 😏 More

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We recently purchased a new X3. Mason our sales rep was extremely friendly, helpful and knowledgeable. Mason kept us posted on delivery and was great with setting up our My BMW ap Mason our sales rep was extremely friendly, helpful and knowledgeable. Mason kept us posted on delivery and was great with setting up our My BMW app and related transfer documents. I highly recommend this dealership. More

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Welcoming. Competent. Impeccably clean. Really helpful team of people especially Charlie, one of the service managers. I love my BMW, and I love the Daniel’s B Competent. Impeccably clean. Really helpful team of people especially Charlie, one of the service managers. I love my BMW, and I love the Daniel’s BMW dealership. More

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