Charles Carter
Charles Carter at Spitzer Toyota Monroeville

Charles Carter | Page 9

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
92 Reviews
4.8

92 Reviews

Write a Review

92 Reviews of Charles Carter

October 29, 2025

Dealership Rating
Employee Rating

Great service Nice waiting area as well as work area. Would like to see additional private work stations if possible. More

by r.dioletta
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

Oct 29, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

October 28, 2025

Dealership Rating
Employee Rating

Great service. Very professional. Very knowledgeable. Very kind. Clean environment. Topped off my windshield wiper fluid. More

by Cpiper5050
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

Oct 28, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

Oct 28, 2025

Cpiper5050 responded

Great place to have work done on your vehicle.

October 26, 2025

Dealership Rating
Employee Rating

Everything was done in a timely manner and Charles walked me through everything. I appreciated the video. More

by hmasson28
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

Oct 26, 2025

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

October 23, 2025

Dealership Rating
Employee Rating

Things went great for my 5,000 miles check up. Charles answered all my concerns . Thank You so much. More

by PAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2025

Dealership Rating
Employee Rating

Service is great Prices on Service parts and labor is to high looking elsewhere for better deals on oil changes tires etc. More

by TEARGARDENDEBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elvis "David" Bole

Oct 20, 2025

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us, Debra. Please don't hesitate to reach out to us directly to discuss your concerns. We appreciate your business and hope you will give us another opportunity to serve you!

October 17, 2025

Dealership Rating
Employee Rating

Brought my car in for wheel repair. The vendor did an amazing job. Spitzer handed off the car to me and when I got home I noticed a huge bubble in the tire. I called spitzer and they sa More

by ALLISONCOLEMAN0507
Recommend Dealer
No
Oct 22, 2025

Spitzer Toyota Monroeville responded

The car was brought here with the bubble already on it, which was caused by the damage on the wheel which is why you brought it in. There is nothing we could've done to cause this. Those as caused by impact damage. Whatever caused the damage to your tire caused the damage to your tire also. The tire will need to be replaced.

October 17, 2025

Dealership Rating
Employee Rating

Like updated info given about the status of your vehicle. I also love the video of underneath the vehicle and brakes. More

by DOTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Elvis "David" Bole

Oct 17, 2025

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

October 16, 2025

Dealership Rating
Employee Rating

I brought my car here 11 years ago and been extremely happy with the service I have received. More

by owensvic60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Lacie Suprano

Oct 16, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

October 15, 2025

Dealership Rating
Employee Rating

I like spitzers. They are very convenient to where I live. The staff is so nice and the appointments are easy to schedule. More

by Sjdearden
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

October 10, 2025

Dealership Rating
Employee Rating

Everyone I interacted with was courteous, accommodating, and professional. Excellent rapport with Charles, and David Locke made sure my car was returned cleaned and ready to go. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Elvis "David" Bole, Lacie Suprano , David Locke

Oct 10, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

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