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Charles Archer

Overview Reviews (581) Inventory (213)

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Charles Archer

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Charles Archer

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

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5.0

581 Reviews

Overview Reviews (581) Inventory (213)

Dealership Experience

8 yrs, 6 mos

Industry Experience

26 yrs, 7 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

581 Reviews

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581 Reviews of Charles Archer

November 19, 2024

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Employee Rating

Mr.Charles was the best salesman that I’ve ever worked with very understanding and helps where he can thank you ! with very understanding and helps where he can thank you ! More

by LaAmbria Hutton

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Recommend Dealer

Yes

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Nov 20, 2024 -

Casey Kia responded

Thank you so much LaAmbria for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 15, 2024

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Employee Rating

Knowledgeable, professional, and put customer needs first. Provided a great car-buying experience. Will return for future purchases. first. Provided a great car-buying experience. Will return for future purchases. More

by audreyamarshall

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Recommend Dealer

Yes

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Nov 18, 2024 -

Casey Kia responded

Thank you so much Audrey for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 11, 2024

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Employee Rating

Charlie was very helpful and knowledgeable about the vehicles. He did not pressure me and only show me what I was asking for. You must be very proud to have him work for the company. vehicles. He did not pressure me and only show me what I was asking for. You must be very proud to have him work for the company. More

by lorac102

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Trade-in Experience

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Recommend Dealer

Yes

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Nov 11, 2024 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 09, 2024

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Employee Rating

Charles was outstanding in answering all my questions. He was very knowledgeable and friendly with the purchase of my car. I can’t thank him enough. I’m so happy with sales What a deal He was very knowledgeable and friendly with the purchase of my car. I can’t thank him enough. I’m so happy with sales What a deal More

by kmcdougall182

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

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Nov 11, 2024 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 09, 2024

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Employee Rating

Charles was great in every way, my wife and I could not of had a better person to help us. I will recommend Charles and Casey Kia to all our friends. We know you have a great service department since we ha of had a better person to help us. I will recommend Charles and Casey Kia to all our friends. We know you have a great service department since we had our 2023 Telluride serviced at your location. Please thank Charles and all your team for us. More

by Pquimby50

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Barnes, Marcus Stacks, Katelyn Newsome

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Nov 11, 2024 -

Casey Kia responded

November 08, 2024

Dealership Rating

Employee Rating

My sale was quick and painless. Charles took the time to explain all the features and answered all my questions. I look forward to enjoying my new car and working with Kia in the fu Charles took the time to explain all the features and answered all my questions. I look forward to enjoying my new car and working with Kia in the future. More

by eemmett971

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 11, 2024 -

Casey Kia responded

November 02, 2024

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Employee Rating

Straight to the point salesman very helpful aim to please. Wanted to make things right for customer? They wanted to make things right to make up for the last bad experience from other dealership . please. Wanted to make things right for customer? They wanted to make things right to make up for the last bad experience from other dealership . More

by curryingramsr

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 04, 2024 -

Casey Kia responded

October 25, 2024

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Employee Rating

Came in after work and he made the entire process quick,easy, and pain free quick,easy, and pain free More

by tyeherb94

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 26, 2024 -

Casey Kia responded

October 14, 2024

Dealership Rating

Employee Rating

Charles was great, really stream lined the entire process and didn’t try to pull my leg and didn’t try to pull my leg More

by Jamesbowlsbey2011

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 14, 2024 -

Casey Kia responded

Thank you so much James for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 10, 2024

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Employee Rating

I was desperately in need of an automobile. I am an 80 yr. old widow. With my age and credit history, I knew it would be difficult to get a car financed. Lucky for me! From the minute I walked I am an 80 yr. old widow. With my age and credit history, I knew it would be difficult to get a car financed. Lucky for me! From the minute I walked in the door, I was greeted professionally. The super nice, very professional salesman CHARLES ARCHER came to my rescue, and within several hours, I drove off the lot with a used car. Everyone in the dealership was professional, yet very friendly. I'm grateful to each one who helped me. I would have liked to have purchased a new vehicle, but that was impossible. I know nothing of cars, except they need gas and oil changes, so I hope I got a good used car; time will tell. More

by Sue

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Martinez F.

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Oct 14, 2024 -

Casey Kia responded

Thank you so much Mrs. Sue for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Charles Archer

Sales Consultant

Casey Kia

581 Reviews of Charles Archer

Dealership Inventory (213 Vehicles)

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