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Charles Archer

Overview Reviews (690) Inventory (168)

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Charles Archer

Charles Archer | Page 2

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

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5.0

690 Reviews

Overview Reviews (690) Inventory (168)

Dealership Experience

10 yrs, 5 mos

Industry Experience

28 yrs, 6 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

690 Reviews

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690 Reviews of Charles Archer

September 01, 2026

Dealership Rating

Employee Rating

I enjoy each time that I have visited the dealership for either a purchase or a service. The employees are very professional. either a purchase or a service. The employees are very professional. More

by A proud customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 09, 2026 -

Casey Kia responded

Thank you so much the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

August 31, 2026

Dealership Rating

Employee Rating

Very positive attitude Very knowledgeable Focuses on customer service Treats the customer like they are number one customer service Treats the customer like they are number one More

by mbrown

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Barnes, Clayton Warford, Quarry Wilson, Patrick Owens

Aug 31, 2026 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to take care of your service needs. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality! We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

August 27, 2026

Dealership Rating

Employee Rating

We purchased our Sportage through Charles at Casey Kia. He made the whole process smooth and easy for us, and has always been quick and helpful in responding to questions we've had since. Will definitely b He made the whole process smooth and easy for us, and has always been quick and helpful in responding to questions we've had since. Will definitely buy through Charles again! More

by jesse.couch

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 28, 2026 -

Casey Kia responded

Thank you so much Jesse for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

August 05, 2026

Dealership Rating

Employee Rating

First Interaction was very positive and eager to help, he kept that energy all day. Very knowledgeable and helpful. Made the process super easy kept that energy all day. Very knowledgeable and helpful. Made the process super easy More

by ejswick2007

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 05, 2026 -

Casey Kia responded

Thank you so much Ethan for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

July 26, 2026

Dealership Rating

Employee Rating

Charles was very pleasant and knowledgeable about my vehicle. Would recommend asking for him personally. vehicle. Would recommend asking for him personally. More

by teebaby1231

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Patrick Owens

Aug 05, 2026 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

July 14, 2026

Dealership Rating

Employee Rating

Good customer service plus very professional fast service also glad I came here good experience also glad I came here good experience More

by Mikewhitaker05

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kaitlin Fields, Johnnie Jordan Jr., Jermont Davis , Aiden Brenner, Victoria Guidi, Breanna Salvatore

Jul 15, 2026 -

Casey Kia responded

Thank you so much Mike for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

July 06, 2026

Dealership Rating

Employee Rating

Charles thank you so much for helping me get approved for a car. The best salesman ever ! a car. The best salesman ever ! More

by Mariahcaraway463@gmail.com

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 15, 2026 -

Casey Kia responded

Thank you so much Mariah for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

May 30, 2026

Dealership Rating

Employee Rating

Charles was wonderful to us! Never once made me feel pressured to buy a vehicle. Very knowledgeable and helpful every step of the way! Never once made me feel pressured to buy a vehicle. Very knowledgeable and helpful every step of the way! More

by Carolinegibson1124

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 15, 2026 -

Casey Kia responded

Thank you so much Caroline for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

May 30, 2026

Dealership Rating

Employee Rating

Charles was a great salesmen, very knowledgeable and very respectful. He wasn’t pushy and allowed us plenty of time to make an educated decision on the vehicle we wanted. He also helped make sure the payment respectful. He wasn’t pushy and allowed us plenty of time to make an educated decision on the vehicle we wanted. He also helped make sure the payments were right but trying to make sure he could discount where he could. More

by Nathan2417

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 15, 2026 -

Casey Kia responded

Thank you so much Nathan for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

May 28, 2026

Dealership Rating

Employee Rating

Best experience I’ve had in my years of purchasing vehicles. Smooth, fast and easy is the simplest I can put it. vehicles. Smooth, fast and easy is the simplest I can put it. More

by genesisnichol

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 15, 2026 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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