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Casey Kia
Newport News, VA
1,616 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 07, 2026
Charles is very knowledgeable in his area of work very
nice, attentive, transparent, & very sharp dresser. Excellent service I will refer anyone here
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by captai88
Employees Worked With
November 05, 2026
Great experience!
He was patient, answered all my questions, and got me into a car I love.
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by Hannah
Employees Worked With
October 28, 2026
Charles is the best.
.he's very good at his job, thorough, professional, and kind. I was nervous and had a million questions, he answered them all with patience and made s
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by myztee03
Employees Worked With
Dealership Inventory (166 Vehicles)
2024 Jeep Grand Cherokee
used
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Cable TV
- Children's Play Room
- Pet Friendly
- Customer Lounge Area
- Free WiFi
- Shuttle Service
- Vending Machines
- Authorized Accessories Store
- Home Delivery
- Express Service
- Free Drinks
- Quick Lube
- Free Loaner Cars
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- After Hours Drop-Off
- Vending Machines
