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Casey Kia
Newport News, VA
1,605 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,605 reviews
September 05, 2026
A+++ Charles will do right by you. I wouldn’t go to anyone else. He cares about his clients like family. He the best in Virginia!! I wouldn’t go to anyone else. He cares about his clients like family. He the best in Virginia!! More
by Jacqui
Employees Worked With
September 01, 2026
Charles is very professional and pleasant sales agent. Most of my friends and family are repeat customers. My friends and family refer to him as our sales guy. He had educated several of us about the impo Most of my friends and family are repeat customers. My friends and family refer to him as our sales guy. He had educated several of us about the importance of knowing your credit score and knowing your budget. I will always send people to purchase from him. More
by A proud customer
Employees Worked With
September 01, 2026
I enjoy each time that I have visited the dealership for either a purchase or a service. The employees are very professional. either a purchase or a service. The employees are very professional. More
by A proud customer
Employees Worked With
August 31, 2026
Very positive attitude Very knowledgeable Focuses on customer service Treats the customer like they are number one customer service Treats the customer like they are number one More
by mbrown
August 27, 2026
We purchased our Sportage through Charles at Casey Kia. He made the whole process smooth and easy for us, and has always been quick and helpful in responding to questions we've had since. Will definitely b He made the whole process smooth and easy for us, and has always been quick and helpful in responding to questions we've had since. Will definitely buy through Charles again! More
by jesse.couch
Employees Worked With
August 05, 2026
First Interaction was very positive and eager to help, he kept that energy all day. Very knowledgeable and helpful. Made the process super easy kept that energy all day. Very knowledgeable and helpful. Made the process super easy More
by ejswick2007
Employees Worked With
July 26, 2026
Charles was very pleasant and knowledgeable about my vehicle. Would recommend asking for him personally. vehicle. Would recommend asking for him personally. More
by teebaby1231
July 14, 2026
Good customer service plus very professional fast service also glad I came here good experience also glad I came here good experience More
by Mikewhitaker05
Employees Worked With
Other Employees :
Aiden Brenner, Breanna Salvatore, Victoria Guidi
July 06, 2026
Charles thank you so much for helping me get approved for a car. The best salesman ever ! a car. The best salesman ever ! More
by Mariahcaraway463@gmail.com
Employees Worked With
May 30, 2026
Charles was wonderful to us! Never once made me feel pressured to buy a vehicle. Very knowledgeable and helpful every step of the way! Never once made me feel pressured to buy a vehicle. Very knowledgeable and helpful every step of the way! More
by Carolinegibson1124
Employees Worked With
