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Casey Kia
Newport News, VA
1,586 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,586 reviews
April 25, 2026
Mr. Archer was extremely welcoming, attentive, and communicative throughout the car buying process. His knowledge and expertise were on full display, and the process was incredibly smooth. I left feel communicative throughout the car buying process. His knowledge and expertise were on full display, and the process was incredibly smooth. I left feeling very confident in my purchase, and would highly recommend working with him for your next vehicle purchase! More
by Brody Scott
Employees Worked With
April 11, 2026
Charles worked extremely hard to get my Son Aydan in his first car,I wanna thank him and everyone else at Casey Kia first car,I wanna thank him and everyone else at Casey Kia More
by tonette_ladnier
Employees Worked With
April 10, 2026
Charles was a pleasure to work with. He handled everything quickly and efficiently. This is my 4th purchase from Casey Kia and it will continue to be my go to car dealership. He handled everything quickly and efficiently. This is my 4th purchase from Casey Kia and it will continue to be my go to car dealership. More
by J D
Employees Worked With
April 10, 2026
He was amazing! Every step of the car buying process was smooth, simple and fast! Charles made this experience very memorable! Every step of the car buying process was smooth, simple and fast! Charles made this experience very memorable! More
by Ldwright0900
Employees Worked With
April 08, 2026
Charles is the best sale representative I’ve encountered. It’s a privilege to have someone who cares, honest, and can trust with getting a car. It’s a privilege to have someone who cares, honest, and can trust with getting a car. More
by Destineeperkinsvdap
March 29, 2026
Charles was very easy to work with and knowledgeable about the vehicle I purchased. I will recommend him to my friends and family. about the vehicle I purchased. I will recommend him to my friends and family. More
by Desiraevickers12
Employees Worked With
March 24, 2026
Mr.Charles was great. I came in and he took marvelous care of me. I was in and out so fast and when I say he treated me like family!!! I Love him!!! Definitely would recommend him to everyone looking for care of me. I was in and out so fast and when I say he treated me like family!!! I Love him!!! Definitely would recommend him to everyone looking for a car. Very upfront and truthful about everything. I left a very happy lady. 10/10 stars. More
by williamstdiamond
Employees Worked With
March 04, 2026
Charles was beyond kind and helpful! He was respectful and very informative! He took the time to patiently answer my questions and was nonjudgmental! He was respectful and very informative! He took the time to patiently answer my questions and was nonjudgmental! More
by GabrielleBosch
Employees Worked With
February 24, 2026
Outstanding service from Charles! Couldn’t be happier with car buying process here! Fastest deal made and no games! Couldn’t be happier with car buying process here! Fastest deal made and no games! More
by Knightwk0
Employees Worked With
February 21, 2026
Charles Archer was AMAZING! !!! He listened to our wants and needs…he was honest and willing to do whatever he could to accommodate us. We are leaving with a new car as a result !!! He listened to our wants and needs…he was honest and willing to do whatever he could to accommodate us. We are leaving with a new car as a result of his efforts!!! Thank you, Charles!!!! More
by dmshifflett525
Employees Worked With
