Derek Delagarza
Derek Delagarza at Casey Kia

Derek Delagarza

Parts Supervisor

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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2 Reviews
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2 Reviews

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2 Reviews of Derek Delagarza

October 06, 2025

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Employee Rating

This was the easiest, most honest car purchase I have ever made. Every department at the Newport News location was courteous, knowledgeable, and professional. More

by Denise-Wright1178
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2025

Casey Kia responded

Thank you so much Denise for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

July 05, 2024

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Employee Rating

HORRIBLE, HORRIBLE , HORRIBLE. My car get a different expected release date every week for the past 3 weeks … all I’m told is they waiting on a simple window regulator . I could or More

by S.Jay
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Katelyn Newsome , Jessica does show her sympathy which is appreciated

Jul 05, 2024

Casey Kia responded

Thank you for the review. I apologize for your unsatisfactory experience. We strive to provide five star service! I am happy to help resolve this situation. Feel free to call me direct @ 757-988-2243 to discuss your concern. Sincerely, Ed Colton Service Manager Casey KIA

Jul 05, 2024

S.Jay responded

I called , got no answer or answering machine . Multiple times!

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