Charity Graff
Charity Graff at Toyota of Gladstone
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Charity Graff

Internet Sales Manager

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

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4.9
141 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

4.9

141 Reviews

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141 Reviews of Charity Graff

December 01, 2024

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Employee Rating

Becka and Gladstone Toyota got me the exact car that I wanted and been looking for. Becka kept me updated throughout the whole process as the vehicle took a little time from production in Japan to their d More

by H8H8H8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Becka Stern

November 04, 2024

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Marco was great! He was friendly, knowledgeable, and we had a no pressure experience. Thank you for making our Corolla Cross purchase amazing! More

by amyb
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marco Garcia-Sierra, Dusty Call

Nov 23, 2024

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

September 01, 2024

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It was a pleasure to work with Lina Kusumowati and her team at Toyota of Gladstone. Lina was diligent in her pursuit of the RAV4 Hybrid I had in mind, searching dealerships throughout the region, and fou More

by doctorjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lina Kusumowati

Sep 27, 2024

Toyota of Gladstone responded

Thank you so much for your detailed and kind review! We are thrilled to hear about your excellent experience with Lina Kusumowati and the team at Toyota of Gladstone. Lina's commitment to finding the perfect RAV4 Hybrid for you exemplifies our dedication to meeting our customers' needs with precision and care. We're also pleased to hear that Charity Graff was able to assist you effectively during the negotiation process, ensuring that all your questions and concerns were addressed thoughtfully. Our goal is to make every customer feel confident and satisfied with their dealings at our dealership. Thank you for choosing Toyota of Gladstone, and for your willingness to recommend us to your friends. We look forward to serving you again in the future and continuing to meet your automotive needs.

August 19, 2024

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This dealership was super clean well maintained the staff were all super helpful and got me a great deal!!! More

by Ben Hansen
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Sites , Martin

August 17, 2024

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Fixer of all things! She is the reason this place keeps running smoothly, someone should probably promote her! More

by Spaceman
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Recommend Dealer
Yes
Sep 27, 2024

Toyota of Gladstone responded

Thank you for your fantastic feedback! It’s always wonderful to hear when a team member makes such a significant impact, and we truly appreciate your kind words. We're thrilled that she has been able to keep things running smoothly for you, and your suggestion for a promotion has been noted! We’re grateful for your support and look forward to continuing to provide you with excellent service here at Toyota of Gladstone.

August 10, 2024

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Love Gladstone Toyota. Very reasonable to deal with and up front about everything and we knew exactly what to expect. More

by crashmedic
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Recommend Dealer
Yes

May 17, 2024

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Cassie was my salesperson and she was very helpful, kind and patient. I didn’t feel rushed at all going through this process. She did a great job about walking me through each step of the process. I would More

by trudywhittaker24
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Recommend Dealer
Yes

Other Employees Tagged: Kristin DeMars, Cassie Michaud

May 23, 2024

Toyota of Gladstone responded

Thank you for your kind words about Cassie at Toyota of Gladstone! We're delighted to hear that her helpfulness, kindness, and patience made your car buying process enjoyable and stress-free. It’s wonderful to know that she effectively guided you through each step, ensuring you felt comfortable and well-informed. We appreciate your recommendation and are thrilled that you had such a positive experience with us. Thank you for choosing Toyota of Gladstone, and we hope to assist you or your friends in the future!

May 09, 2024

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I cannot express enough my gratitude and positivity for my experience working with Alberto and the Team at Toyota of Gladstone! Alberto worked hard to find me the car I'd be happy with, kept in constant co More

by soccertomato
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Recommend Dealer
Yes
May 11, 2024

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. it was such a pleasure to work with you and find you what you needed. Please let us know if you need anything at all. Welcome to our family and congrats on the new Toyota... Charity

April 27, 2024

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Miguel Rios was the most affable salesperson I have encountered on my car odyssey! Very knowledgeable or able to get the answer promptly. I initially asked after a Prime RAV4 but ultimately decided on More

by Elizabeth T
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Rios, Dusty Call , Parth Gahda 5

May 04, 2024

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. You are such a wonderful person with such a wonderful heart thank you so much! Welcome to our family and congrats on the new Toyota.

April 16, 2024

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Wendal is an excellent salesman. I ONLY go to this man for my Toyota needs. He diligently listens to the preferred needs of his clients in order to place them with their desired vehi More

by BeBop
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Lopez, Daniel Kirchem , Jonathan Castino

May 04, 2024

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

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