Kassandra was so helpful and very kind.
We appreciate all of the help to buying a car.
We appreciate all of the help to buying a car.
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by bsoccer4
Jun 28, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review! We’re so glad to hear Kassandra provided such a kind and helpful experience throughout your car-buying journey.
Helping our customers feel informed, comfortable, and supported every step of the way is exactly what we strive for, and we’re thrilled Kassandra made such a positive impression.
We’ll be sure to share your kind words with Kassandra. Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!
Everyone was very professional and kind.
We had an awesome experience purchasing a car at this dealership.
We had an awesome experience purchasing a car at this dealership.
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by adrian
Jun 28, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review, Adrian! We’re thrilled to hear you had such an awesome car-buying experience with our team.
Providing professional, kind, and friendly service is exactly what we strive for, and we’re so glad that made a positive impression during your visit.
Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!
Kassandra was amazing!
She made our buying process so simple and the experience so memorable! If you’re interested in a new vehicle go check her out at Toyota of Gladstone!
She made our buying process so simple and the experience so memorable! If you’re interested in a new vehicle go check her out at Toyota of Gladstone! They’re a great team!
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by ahpeaches1983
Jun 28, 2026 -
Toyota of Gladstone responded
Thank you for the fantastic review! We’re thrilled to hear Kassandra made your car-buying experience so simple, enjoyable, and memorable.
Providing a smooth, stress-free experience is exactly what we strive for, and we’re so glad Kassandra and our team delivered. We’ll be sure to share your wonderful comments with her.
Thank you for your recommendation and for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!
I had the best car-buying experience I could have
possibly asked for. From the moment I walked in, the entire team was friendly, professional, and genuinely focused on helping me find the right vehic
possibly asked for. From the moment I walked in, the entire team was friendly, professional, and genuinely focused on helping me find the right vehicle without any pressure. They took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. Kassandra Kim was amazing and so was our finance guy Ali. Would definitely recommend coming here.
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by Kaitlinwylie98
Jun 28, 2026 -
Toyota of Gladstone responded
Thank you for the incredible review, Kaitlin! We're honored to hear this was the best car-buying experience you could have asked for.
Our goal is to create a friendly, professional, and pressure-free environment where every customer feels comfortable and informed, so it's wonderful to know our team delivered that experience for you. We're especially thrilled to hear Kassandra provided outstanding service and that Ali made the finance process clear, smooth, and stress-free.
We'll be sure to share your kind words with both Kassandra and Ali. Thank you for your recommendation and for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!
Kassandra was absolutely amazing.
She was so thorough and knowledgeable. She took her time with me to pick out the perfect car and taught me how to use all of the features. 10/10!
She was so thorough and knowledgeable. She took her time with me to pick out the perfect car and taught me how to use all of the features. 10/10!
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by Jan
Jun 07, 2026 -
Toyota of Gladstone responded
Thank you for the amazing review, Jan! We’re thrilled to hear Kassandra provided such a thorough and knowledgeable experience.
Taking the time to help customers find the perfect vehicle and ensuring they feel comfortable using all of its features is an important part of the ownership experience, and we're glad Kassandra went above and beyond for you. We’ll be sure to share your kind words with her.
Congratulations on your new vehicle, and thank you for choosing Toyota of Gladstone! We truly appreciate your trust and support. Enjoy your new ride, and please don't hesitate to reach out if you ever have questions down the road!
Kassandra worked with us to get the vehicle we wanted and
kept us updated on the timeline for delivery then helped me to finalize everything while I was in remote parts of the State for work. Great experienc
kept us updated on the timeline for delivery then helped me to finalize everything while I was in remote parts of the State for work. Great experience.
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by L. Anthony
Jun 07, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review! We’re delighted to hear you had such a positive experience working with Alex and the Toyota of Gladstone team.
Providing great communication, flexibility, and support throughout the process is especially important when coordinating around a busy work schedule, and we’re glad Alex helped make everything easy and convenient for you.
We truly appreciate your kind words, your recommendation, and your trust in our team. Thank you for choosing Toyota of Gladstone. We look forward to welcoming you back in the future and helping any friends you send our way!
Gladstone Toyota has the vehicle inventory, offering you
the opportunity to compare and choose your next major purchase. The sales team has the knowledge, experience and personalities that shed the “Buying
the opportunity to compare and choose your next major purchase. The sales team has the knowledge, experience and personalities that shed the “Buying a Car” dread. Gladstone Toyota was the 5th Toyota dealership I had visited before getting my 1st TOYOTA, I’m now into my 3rd, and won’t go anywhere else to get my 4th.
Kassandra customer facing, I believe Ruben behind the big desk, Tiana with paperwork, it’s also the other folks that smiled said hello, or I see you’re back again, that make it worth my business. Not to mention the service center, has been great every time I have had detailed question, someone there always found an answer.
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by Andrew and Lisa Osterberg
Other Employees Tagged:
Tiana
Jun 07, 2026 -
Toyota of Gladstone responded
Thank you for the incredible review, Andrew and Lisa! We are truly honored by your loyalty and trust in Toyota of Gladstone.
Hearing that you visited five Toyota dealerships before purchasing your first Toyota with us—and that you're now on your third Toyota and wouldn't consider going anywhere else for your fourth—means more than we can express. That kind of long-term relationship is exactly what we strive to build with our customers.
We're thrilled to hear Kassandra, Ruben, and Teona helped make your experience exceptional. Just as importantly, we're glad the small interactions—the smiles, greetings, and familiar faces recognizing you when you return—have made you feel welcomed and valued. Those moments are a big part of the culture we work hard to create.
We're also grateful for your kind words about our Service Department. Providing knowledgeable support and finding answers for our customers is something our team takes great pride in.
Thank you for your continued business, your trust, and your thoughtful review. We truly appreciate being your dealership of choice and look forward to helping you with Toyota number four when the time comes!
Very professional and very friendly people!
Great experience and will recommend you to all my friends and family
Great experience and will recommend you to all my friends and family
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by Plboyer82
Jun 07, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review! We’re thrilled to hear you had a great experience with our team and found everyone to be professional and friendly.
Providing exceptional customer service and creating a welcoming environment for every guest is exactly what we strive for. Your recommendation means a great deal to us, and we’re honored that you would recommend us to your friends and family.
Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we look forward to helping you again in the future!
We were actually overall happy with our current car, but
wanted something with a few more features and a more premium feel. The first time we visited, we didn’t end up choosing a vehicle, but Kassandra stay
wanted something with a few more features and a more premium feel. The first time we visited, we didn’t end up choosing a vehicle, but Kassandra stayed in touch, thoughtfully followed up, and kept sending us great options based on what we were looking for.
When the Lexus became available, we came in to see it, and Kassandra took great care of us. She walked us through all the features, answered all our questions, arranged the test drive, and made sure we felt comfortable and informed throughout the whole process. The entire team stayed late to help us complete everything, and Kassandra was incredibly patient, attentive, hardworking, and genuinely dedicated to making the experience smooth and enjoyable. We truly appreciated her kindness and professionalism and would absolutely recommend working with her!
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by Botagoz Karimova
Jun 07, 2026 -
Toyota of Gladstone responded
Thank you for the incredible review, Botagoz! We’re honored that you chose Toyota of Gladstone for your vehicle upgrade and are thrilled to hear Kassandra provided such an exceptional experience.
What stands out most is Kassandra’s commitment to understanding exactly what you were looking for. Rather than rushing the process, she stayed in touch, listened to your needs, and thoughtfully shared options until the right vehicle came along. That level of dedication is exactly what we strive for.
We’re delighted to hear that when the Lexus became available, Kassandra made the experience comfortable, informative, and enjoyable by walking you through the features, answering your questions, coordinating the test drive, and ensuring you felt confident every step of the way. We’re also proud that our team was willing to stay late to help complete everything and make your experience as seamless as possible.
We’ll be sure to share your kind words with Kassandra and the rest of the team. Thank you for your trust, your recommendation, and for taking the time to share your experience. We hope you enjoy your Lexus for many years to come and look forward to serving you again in the future!
We took a long time to fall on a Tundra, but the team and
dealership was helpful in looking for our specific options to ensure we were happy.
dealership was helpful in looking for our specific options to ensure we were happy.
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by Jgarchuleta52
Jun 28, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review!
We’re thrilled to hear our team was able to help you find the perfect Tundra with the specific options you were looking for. We know finding the right vehicle can take time, and we’re happy we could be there to support you every step of the way without rushing the process.
Your satisfaction is our top priority, and we’re so glad you drove away happy with your new truck.
Congratulations on your new Tundra! Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your truck for many years to come!