Dealership Experience
9 yrs, 4 mos
Industry Experience
54 yrs, 8 mos
184 Reviews
Write a Review184 Reviews of Cesar Castillo
October 02, 2024
I am from Sarasota! Was not happy with the way the dealers in Sarasota treated me . Called Elder Ford of Tampa told them what I was looking for & what I could afford tha Was not happy with the way the dealers in Sarasota treated me . Called Elder Ford of Tampa told them what I was looking for & what I could afford thay said no problem we have what you want in your price range. I said I am coming from Sarasota are you sure! He said yes. Took off work went up to Elder and came home with a new Ford Truck. In & out within 21/2 Hr everyone was very nice & and I love my truck. More
September 26, 2024
Very nice people and helpful, knowledgeable about their products and very quick to do all the paperwork products and very quick to do all the paperwork More
Other Employees Tagged: Syed Ali, Eli Osorio, JUSTIN FIGUEROA, AYMAN ABOUELSOUD, OMAR EL FASSI, AKIL AIME, JONATHAN DURAN, RYAN GURA, LEONEL FERNANDEZ
September 19, 2024
Nicole, Johanna, Dylan at top notch pros to work with. They really made my experience less stressful with all the issues I had with my truck. Salesman Caesar is a very nice person but as a sales rep I They really made my experience less stressful with all the issues I had with my truck. Salesman Caesar is a very nice person but as a sales rep I expect a better attention to detail in regards to the truck having wheels that are painted differently, broken antenna, old wipers on the truck and one used tire on the right rear of the truck. I know it’s my responsibility to check these things as well but there was a stressful situation with the vehicle being advertised with the wrong milage and then having to deal with the wrong pricing. Overall I’m grateful to have gotten a somewhat decent truck but after all the issues of the transmission, the spark plugs, and coil packs the vehicle smells awful. I can’t get the smell out no matter what chlorine bomb I use and clean the interior. I’m actually taking the trim plastics off and ripping the carpet out right now. Crazy to have to do on a CPO vehicle. The other thing that bothers me are the door dings on this truck. Finance was amazing, the service department is gold standard and wants to help. More
Other Employees Tagged: Johany Trespalacios, Nicole Dobbs, AYMAN ABOUELSOUD
September 07, 2024
Every person I worked with at the dealer was great. Everyone worked with me to get the deal I wanted, and helped with customer service after! Everyone worked with me to get the deal I wanted, and helped with customer service after! More
Other Employees Tagged: Robert Torino
August 06, 2024
They were very professional and César was very nice his customer service skills are 10 out of ten customer service skills are 10 out of ten More
Other Employees Tagged: Nabil Brohmi
July 02, 2024
Always met with a smile guys genuinely care. Very customer friendly and a nice hot coffee waiting. Very customer friendly and a nice hot coffee waiting. More
Other Employees Tagged: Johany Trespalacios, Syed Ali, Daniel Alicea, Robo Rivera , Keith Weil
April 26, 2024
Quick line can’t get forced to do a service if the vehicle don’t need it vehicle don’t need it More
Other Employees Tagged: Jennifer Perez, DAVID FUNK
April 18, 2024
César was an amazing sells man. He made us feel very comfortable and made the whole process of buying my new car very easy. He helped me pick which car would be perfect for me by ta He made us feel very comfortable and made the whole process of buying my new car very easy. He helped me pick which car would be perfect for me by taking the time to explain all the features ect of each car. Overall an amazing experience and will be referring him to family and friends. More
March 15, 2024
This is the third Ford Escape I have purchased from Elder Ford. I looked at cars at other dealerships, but eventually came back to Elder Ford. I have always gotten good service, so why mess with perfection. Ford. I looked at cars at other dealerships, but eventually came back to Elder Ford. I have always gotten good service, so why mess with perfection. More