Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs | Page 4

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.9
177 Reviews

Dealership Experience

6 yrs, 5 mos

4.9

177 Reviews

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177 Reviews of Caroline Combs

March 06, 2026

Dealership Rating
Employee Rating

Heather is amazing. Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars More

by Williamatlee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2026

Dealership Rating
Employee Rating

Great communication of service issue and plan for fixing it. Felt that my car's service issue was a priority More

by RRLACH
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

March 03, 2026

Dealership Rating
Employee Rating

It was a Pleasant service experiance. Looking to do more service in the future. Thank you More

by Alex R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2026

Dealership Rating
Employee Rating

Diagnosis was fast, Caroline explained needed/recommended service well, not pushing. Service was well done. More

by ywu0312
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Not sure who was the technician, sorry

February 20, 2026

Dealership Rating
Employee Rating

Very flexible and responsive. Worked around my schedule. Allowed me time to decide on repairs and deal with a busy work week. Expedited work when I asked. More

by jawa525252
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

February 19, 2026

Dealership Rating
Employee Rating

Caroline Combs provided excellent service and kept me updated on progress. Drop off and pickup was easy. More

by ajdiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 16, 2026

Dealership Rating
Employee Rating

Waiting area was nice with a desk and coffee, chairs could have been better though. Caroline provided great service with clearly explaining the charges and the service plans I have covering some of the More

by ssingh2773
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

February 14, 2026

Dealership Rating
Employee Rating

Customer service is always excellent from the time you drive up to through the time you drive away. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Joe Izzi

February 08, 2026

Dealership Rating
Employee Rating

Nice service department with professional quality workmanship performed on my BMW's. Will continue to have my vehicles serviced there. More

by VALERIEMALATESTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 07, 2026

Dealership Rating
Employee Rating

Professional, accommodating Professional staff, great communications on service performed and updates I'm out of words More

by JWEBBFISHER
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

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