Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs | Page 16

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
177 Reviews

Dealership Experience

6 yrs, 5 mos

4.9

177 Reviews

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177 Reviews of Caroline Combs

December 23, 2024

Dealership Rating
Employee Rating

BMW of West Chester has been taking care of my cars for the past 15 years and doing a great job More

by BOJOHOOD1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

BMW of West Chester responded

We are delighted to hear we have provided you with great service for over a decade! Many thanks from everyone here at BMW of West Chester.

December 22, 2024

Dealership Rating
Employee Rating

BMW of WC has always taken great care of our vehicle. Bill C is compassionate and through when dealing with my requests. Great team to work with. More

by weilerolivia211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza, Joe Izzi

Dec 23, 2024

BMW of West Chester responded

We are thrilled to hear Bill Cosenza has provided consistent and compassionate service during your visits. Many thanks from everyone here at BMW of West Chester!

December 15, 2024

Dealership Rating
Employee Rating

I think the person that worked on my car did a great job. I’m very pleased with it. More

by FRANSETTAJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

BMW of West Chester responded

We are delighted to hear you were pleased with the work performed on your vehicle by our service department. Many thanks from all of us here at BMW of West Chester!

November 28, 2024

Dealership Rating
Employee Rating

Very professional. Keep you updated on all issues. Videos of what technician is doing is very helpful. More

by SARTHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2024

BMW of West Chester responded

We are gladdened to hear we provided a professional and communicative experience during your visit. Many thanks from all of us at BMW of West Chester!

November 27, 2024

Dealership Rating
Employee Rating

Frank Adinolfi is the best! Good communication, and organization skills. I highly recommend this dealership More

by JMOGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2024

BMW of West Chester responded

We are truly delighted Frank, and our service department was communicative and organized during your visit. Thank you from all of us here at BMW of West Chester!

November 13, 2024

Dealership Rating
Employee Rating

Great flexibility. Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I More

by RAMINDERCHATHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2024

Dealership Rating
Employee Rating

Great customer service, they follow up and follow thru the entire service time. Inspection video and payments are made so easy More

by DURGY9292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the convenient and informative performance of our service team. Many thanks for choosing BMW of West Chester!

October 30, 2024

Dealership Rating
Employee Rating

The dealership has shown us efficient service and good communication on several occasions. They strike us as professionally competent. More

by AVD3
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

BMW of West Chester responded

We are gratified to hear you have been so pleased with the professional performance of our service team. Many thanks for choosing BMW of West Chester!

October 21, 2024

Dealership Rating
Employee Rating

A great place to take your old bmw fir service, they are honest and skilled mechanics, even the service advisor was respectful and honest More

by YAREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the respectful performance of our service team here at BMW of West Chester!

October 08, 2024

Dealership Rating
Employee Rating

Caroline was extremely helpful. However, I specifically went there for brake replacement on 10/1 (scheduled after my inspection during September and the brake pads were never order More

by Gray Lambe
Recommend Dealer
Yes
Oct 08, 2024

BMW of West Chester responded

We regret the delay in notification of the arrival of your rear brakes. We look forward to a full resolution on your upcoming appointment Friday Oct 11.

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