Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs | Page 13

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
178 Reviews

Dealership Experience

6 yrs, 11 mos

4.9

178 Reviews

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178 Reviews of Caroline Combs

August 08, 2025

Dealership Rating
Employee Rating

The personnel service is top notch, polite curious caring and explaining everything in detail and understandable, also the entire facility is neat and clean especially the restrooms, keep up the excellent se More

by GOJACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 05, 2025

Dealership Rating
Employee Rating

Caroline Combs makes the experience pleasant, even when hit with a costly repair. She eases the pain More

by CYNGARVIN
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

July 30, 2025

Dealership Rating
Employee Rating

I appreciate the ease of scheduling, the confidence of service, and the excellent and transparent communication. Been working with this dealership for 17 years now and the employees are outstanding. More

by SBJ-PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2025

Dealership Rating
Employee Rating

Very communicative and kept me in the loop during all steps. Was very responsive when I needed to speak to her. More

by DWeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza , Frank Adinolfi

July 26, 2025

Dealership Rating
Employee Rating

excellent service and very warm welcome and explaining in detail all the findings and provided all the required support to make my experience absolute pleasure More

by ajaynath.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 19, 2025

Dealership Rating
Employee Rating

Everybody was courteous, nice and helpful. Didn't try to sell me any extras just to state inspection and emissions. I'm not saying in the past, I usually left minus a couple thousand dollars. More

by PMILL43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 19, 2025

Dealership Rating
Employee Rating

Always a pleasure to leave my car there to be fixed. They stay in communication and have it back when they say they will. More

by nybraccia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi

July 13, 2025

Dealership Rating
Employee Rating

Salesperson Dan Stangl is excellent and customer focused during the entire purchasing process. Way to go BMW of West Chester! More

by J.H.HARRIS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cristian Lopez , Dan Stangl

July 06, 2025

Dealership Rating
Employee Rating

Excellent service and customer care. Too care of my service request within the time and delivered More

by RJASEKHAR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

July 03, 2025

Dealership Rating
Employee Rating

Caroline is the best. Very responsive and easy to work with. Looking forward to working together again. More

by Harold Hepler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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