Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs | Page 10

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
177 Reviews

Dealership Experience

6 yrs, 5 mos

4.9

177 Reviews

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177 Reviews of Caroline Combs

October 22, 2025

Dealership Rating
Employee Rating

In my recent two visits to service department, Caroline helped me. She was quick to understand the problem and shared how it will be solved. The service was completed within the projected time. I was del More

by ThomasK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2025

Dealership Rating
Employee Rating

Caroline always provides me with expedient personal attention and I couldn’t be happier w her service! More

by TRICIA06106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 19, 2025

Dealership Rating
Employee Rating

The customer service was superb as always! My representative followed up as promised and my X5 was fixed as detailed. More

by DJWOODY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2025

Dealership Rating
Employee Rating

It took the dealership four days to figure out my Software issues. Then, I needed to bring my car back due to another pop-up regarding 'disabled traction'. More

by SVW1107
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

October 08, 2025

Dealership Rating
Employee Rating

Scott was a pleasure to work with. He was up front and personal and extremely knowledgeable. I couldn't be happier about the experience. First car I bought in less than 2 hours! More

by Jim1971
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

Ok but very expensive was there because of a recall work. Completed as promised ok More

by RLORAH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 04, 2025

Dealership Rating
Employee Rating

I could not be more pleased the way I was treated. Not to mention how clean my car was upon its return from service. Thank you More

by BOBBYDBFIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza, Frank Adinolfi

September 30, 2025

Dealership Rating
Employee Rating

Caroline was great and kept me informed on every step of the service process. The entire team in the service department was professionals and helpful. More

by LLANDO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 28, 2025

Dealership Rating
Employee Rating

Dealership accepted my problems And addressed them one by one They were friendly and followed up Cookies were good More

by Bjohnston1197
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

September 26, 2025

Dealership Rating
Employee Rating

Caroline was great. Helpful,, proactive, professional and got the car fixed quickly. She was very customer oriented. More

by WALDOANDSHERRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

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