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Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
935 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

935 Reviews

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935 Reviews of Carol Clark-Muniz

October 09, 2025

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Best service department hands down. Ask for Carol Muniz when you take your car in for service. She is a consummate professional. More

by GAB6287
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Recommend Dealer
Yes

Other Employees Tagged: Darren Thomsen

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October 06, 2025

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Best dealership ever ! Nick Saldo is amazing to deal with. The service department is also very efficient and super accommodating of my schedule since I do not live on Long More

by EMARSHALL4
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Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo, Cosmo Laurino

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Oct 07, 2025

Rallye BMW responded

Thank you for the stellar review! We're glad to hear you had a great experience with Nick and our service team. Safe travels from all of us at Rallye BMW!

October 03, 2025

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I am very happy with rally BMW Service. Not only was my attendant, Carol, friendly and efficient but knowledgeable and made my experience wonderful More

by golfcat106
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Frank Trotta, Cosmo Laurino

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Oct 06, 2025

Rallye BMW responded

Thank you for sharing your experience! We’ll pass your comments on to Carol and the rest of the team. See you next time at Rallye BMW!

September 29, 2025

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Customer service was great my representative take care of the issue perfectly thank you for your service More

by PERSAUD5685
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Recommend Dealer
Yes
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Oct 01, 2025

Rallye BMW responded

We’re thrilled to hear that your representative took such great care of you! Thank you for choosing Rallye BMW and sharing your experience.

September 21, 2025

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My service advisor Carol Muniz was wonderful. She was very attentive to my needs and concerns. I would highly recommend her. More

by RODGER3
Recommend Dealer
Yes
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Sep 23, 2025

Rallye BMW responded

We're thrilled you had a great experience with Carol! We appreciate your recommendation and look forward to assisting you again at Rallye BMW, Rodger.

September 20, 2025

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Never a disappointment when dealing with rallye. Carol in their service department is the only reason I keep sticking to BMW. Excellent service and knowledgeable people individuals. More

by jzavala1194
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Channan, Dylan Diaz

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Sep 23, 2025

Rallye BMW responded

Thank you for your kind words! We’re so glad Carol and the rest of our team make each visit a great one. We look forward to seeing you again at Rallye BMW! Safe travels!

September 15, 2025

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Excellent service. Carol Muniz very easy to work with. Pasquale Madia is excellent service technician More

by EYEDOC63
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Workmanship
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Recommend Dealer
Yes
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Sep 16, 2025

Rallye BMW responded

Thank you for sharing your feedback about Carol and Pasquale! We will be sure to pass along your kind words. See you next time at Rallye BMW!

September 14, 2025

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Every time you go is another $1000 repair and they don’t even care they have the attitude like you own an expensive car why does the $1000 matter More

by ryand99
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Recommend Dealer
No

Other Employees Tagged: Christopher Blanco

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Sep 15, 2025

Rallye BMW responded

Ryan, I'm sorry to hear this concerning feedback. We certainly don't intend to give off this impression, and we'd like to discuss this further. If you would be willing to discuss your repairs or any other concerns further, please reach out. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

September 05, 2025

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For over three years I have experienced the best maintenance service for my car. From the customer care to the technicians are all absolutely amazing. More

by stmarylb.vsolis
Service Price Transparency
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Recommend Dealer
Yes
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Sep 08, 2025

Rallye BMW responded

Thank you for your loyalty and your kind words about our team! We truly appreciate your continued support and we look forward to your next visit here at Rallye BMW!

September 01, 2025

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Fantastic, no hassle in and out. My guy Chris was great and fair. No xx More

by pablosinclair73
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Recommend Dealer
Yes

Other Employees Tagged: Sharonda James , Chris

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Sep 03, 2025

Rallye BMW responded

We are glad to hear that you had an easy and quick experience with Chris. Thanks for choosing Rallye BMW!

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