Carlos Ortega | Page 31
Service Advisor
Cobb County Toyota
2111 Barrett Lakes Blvd
Kennesaw, GA 30144
388 Reviews
Write a Review388 Reviews of Carlos Ortega
September 25, 2023
Experience on Saturday was disappointing. Usually service is prompt and efficient, however, on this occasion, I had a 7:50am appointment and the car was not ready until nearly 4:00pm for just Usually service is prompt and efficient, however, on this occasion, I had a 7:50am appointment and the car was not ready until nearly 4:00pm for just routine maintenance. Updates were also poorly communicated and inaccurate. More
September 24, 2023
The technicians are always helpful. time in service is always quick. Good experience. . Will be back time in service is always quick. Good experience. . Will be back More
Other Employees Tagged: Katie Fuller, Zach Claybrooks
September 22, 2023
Horrible service. Tires did not get rotated as I marked them when I left home. Loose air stems on tires when they did take the car back there to get tires rotated. Lef Tires did not get rotated as I marked them when I left home. Loose air stems on tires when they did take the car back there to get tires rotated. Left big spots if oil on my floor mats, steering wheel and the door entrance getting into the car. Car was scratched above and near tires. Service manager was dismissive regarding my complaint and should be fired. Service has declined terribly since I been going there for the past 10years getting all repairs and maintenance done on my car (it was bought new). I was very disappointed with my visit. More
September 17, 2023
The service was timely and they did an excellent job. I highly recommend their services I highly recommend their services More
Other Employees Tagged: Austin Meek, Katie Fuller, JC Cooper, Costas Hernandez, Anthony Sullivan, Jeff Silvers, Brent Stump, Bob Nascimento
September 11, 2023
Best service I’ve received at this location by far! !! He genuinely cared and wanted to help out! Actually seemed like he enjoyed his job! !! He genuinely cared and wanted to help out! Actually seemed like he enjoyed his job! More
Other Employees Tagged: Zach Claybrooks, Jeff Silvers
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