Carlos Ortega | Page 15
Service Advisor
Cobb County Toyota
2111 Barrett Lakes Blvd
Kennesaw, GA 30144
388 Reviews
Write a Review388 Reviews of Carlos Ortega
September 28, 2024
Fast and efficient. The service people were awesome . I would like to trade my Audi in for another toyota The service people were awesome . I would like to trade my Audi in for another toyota More
Other Employees Tagged: Katie Fuller, Zach Claybrooks, JC Cooper, Costas Hernandez
September 22, 2024
CARLOS ORTEGA SHOULD BE SERVICE MGR. HE IS SUPER... ALSO CAMERON HAMLIN IS A SUPERIOR MECHANIC, THOROUGH, DETAIL ORIENTED AND VERY CUSTOMER FRIENDLY. HE EXPLAINED EVERYTHING IN A WAY A 6 HE IS SUPER... ALSO CAMERON HAMLIN IS A SUPERIOR MECHANIC, THOROUGH, DETAIL ORIENTED AND VERY CUSTOMER FRIENDLY. HE EXPLAINED EVERYTHING IN A WAY A 69 YEAR OLD MAN COULD UNDERSTAND IT- PROMOTE BOTH OF THESE GOOD MEN !!!! More
Other Employees Tagged: RAVEN HICKMAN IS ABSOLUTELY PROFESSIONAL AND VERY HELPFUL !!!!
September 21, 2024
Everyone is always friendly and the service advisor listens when I am explaining the issue. The technician treats my vehicle well and is careful not to get grease on or in my vehicle. listens when I am explaining the issue. The technician treats my vehicle well and is careful not to get grease on or in my vehicle. More
September 13, 2024
Service was to fix a noise coming the front of the car. $2200 dollars later with a new Transaxle and front end bushings when we got home the noise was still there. Took the car to another repair shop and w $2200 dollars later with a new Transaxle and front end bushings when we got home the noise was still there. Took the car to another repair shop and was told it was a bad passenger side wheel bearing going bad. Another $780 problem fixed. Probably won’t use Cobb County Toyota again. They could not have checked for the noise after their attempted fix. More
September 05, 2024
Carlos took very good care of me. Actually listens to my concerns, answers any questions I have in a polite manner. . Doesn’t push anything on me and genuinely cares about the custome Actually listens to my concerns, answers any questions I have in a polite manner. . Doesn’t push anything on me and genuinely cares about the customer. Definitely one of the more approachable reps there More
August 28, 2024
Long wait and the tech adjusted my seat. It also took them 5 hours to do something they said would take an hour. We had to come back the next day. Huge hassle. It also took them 5 hours to do something they said would take an hour. We had to come back the next day. Huge hassle. More
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, David Cobb, JC Cooper, Costas Hernandez, Simon Chan, Jeff Silvers, Bob Nascimento
August 27, 2024
The service department is effective and nice. However, when you have older citizen (I am one) I wish they give clear instructions in technology. For instance, how to put google maps into blue to However, when you have older citizen (I am one) I wish they give clear instructions in technology. For instance, how to put google maps into blue tooth. Your family members don't have time because they are working or coming from work. So, I function in a cloudy world in relation to the radio stations etc. May be when they sell you the car, don't cram your head. Maybe the second or third visit you can approach this. Thank you, Maria More

