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Carlos Martinez
Carlos Martinez at McGrath City Honda

Carlos Martinez

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Carlos Martinez

March 10, 2026

Dealership Rating
Employee Rating

Bueno para mi este dealer es de lo mejor se los recomiendo al 100% como en la marca como en el servicio que dan las personas que trabajan ai muy profesionales y amables vuelvo ah repetir las 2 pers More

by vega.daniel78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

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Mar 10, 2026

McGrath City Honda responded

We’re delighted you had such a positive experience with your Honda CR-V service. It’s wonderful to hear that Jose and Carlos provided professional and friendly assistance. Thank you for recommending us so highly. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 06, 2026

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Employee Rating

Eficas rapidos. Hamables. Bien servicio no more aperas mucho total mente buenos en lo hacen todos More

by FLORES.MAX64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

McGrath City Honda responded

We appreciate your five-star rating and are glad the team provided fast, friendly service for your Honda HR-V. Carlos is happy you experienced minimal wait times and found the work effective. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 28, 2026

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Employee Rating

Very satisfied Well I always have my car for service at the dealer for the expertise More

by luis1956l
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Feb 28, 2026

McGrath City Honda responded

It’s wonderful to hear that our expertise keeps you coming back for your Honda CR-V. We appreciate your loyalty and look forward to serving you again. Thank you for sharing your experience. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 27, 2026

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I've been a customer since 2014, and my mom since 2001 we love it. More

by jerem119
Recommend Dealer
Yes

Other Employees Tagged: Marcus Lozano

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Feb 27, 2026

McGrath City Honda responded

It’s wonderful to hear you’ve trusted us with your Honda Civic since 2014 and that your mom has been with us since 2001. We truly appreciate your long-standing loyalty and are thrilled you love our service. Thank you for continuing to choose us for your automotive needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 26, 2026

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Employee Rating

Carlos was very helpful, a and curious. He was patient ànd kind with my many questions. More

by charlotterhema
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Feb 26, 2026

McGrath City Honda responded

We’re pleased Carlos was patient and kind while answering your many questions during your Honda Civic service. Thank you for the five-star rating and trust in us. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 26, 2026

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Employee Rating

I've been a customer since 2014, and my mom since 2001 we love it. More

by jerem119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Lozano

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Feb 26, 2026

McGrath City Honda responded

We’re honored to have served you since 2014 and your mother since 2001. It’s great to hear our service on your Honda Civic continues to meet your expectations. We look forward to caring for your Civic on its next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 21, 2026

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I was treated with respect compassion and care for me and my civic Great Customer Service More

by christypadua
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Feb 21, 2026

McGrath City Honda responded

Delighted to hear you felt respected and well cared for during your Honda service. Carlos and our team appreciate your kind words. Please let us know if there’s anything else we can assist you with. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 10, 2026

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Love this Dealership and it's Professional Personnel 👌 Alphonso is One of the best you have...I'm grateful and Thankful for his Professionalism 🌅👍 More

by gcurry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Luis Gonzalez, Carlos Guzman, Alfonso Rodriguez, Luis Antonio, DeVonte Knight, Karen Kozlowski

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Feb 10, 2026

McGrath City Honda responded

It’s wonderful to hear that Alfonso provided such professional service on your Honda. Thank you for sharing your experience and for your trust.

Feb 10, 2026

gcurry1 responded

Everyone there Is about their Business EVERYDAY! Honda's Business! I would like to send a special Shout-Out to the Man that introduced me to My 2025 Honda Accord Please...Mr. Mark Chaparro! Love you and Thank You Mark!!!

February 07, 2026

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Employee Rating

It was great. I got there at 5:54 and I was out of there by 7:00 with everything done. No appointment, no fussing, friendly and polite. More

by ESURBAUGH
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Feb 07, 2026

McGrath City Honda responded

We’re happy to hear the service on your Honda Civic was completed so quickly. Finishing everything in just over an hour without an appointment and providing friendly, polite assistance is exactly what we aim for. We look forward to assisting you again.

February 01, 2026

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My experience with the dealership left me satisfied,their services were fast and staff was friendly. More

by powerbox0508
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Feb 01, 2026

McGrath City Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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