I deal with Brian for my service.
He is always courteous and informative. He keeps me updated on the status of my vehicle when it’s in for major repairs.
He is always courteous and informative. He keeps me updated on the status of my vehicle when it’s in for major repairs.
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by CHERYLPCC
Verified Customer
Verified Customer
Service Price Transparency
Great Customer Service, fast, reliable and they make sure
you are kept up to date on your service.
you are kept up to date on your service.
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by BOOMBOOMBETSY
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Betsy! It’s great to hear that you had a positive experience with the customer service team at James Wood Chevrolet Buick GMC Decatur. The team takes pride in providing fast and reliable service while keeping customers informed. We look forward to seeing you again for your next visit!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Great service, Bryan Stanley was very helpful and I am
happy with the repair and service staff.
happy with the repair and service staff.
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by M FISHER
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I appreciate your kind words about Bryan and our service team at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that you are happy with the repair and service provided. We look forward to serving you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Great to work with.
Their knowledge and honesty dealing with their customers and the product and services (labor and materials). The salesperson and truck management wa
Their knowledge and honesty dealing with their customers and the product and services (labor and materials). The salesperson and truck management was great to work with.
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by AGGIE0
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! I'm glad to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on our knowledge and honesty, and it's wonderful to know that our salesperson and truck management made your visit enjoyable. We hope to see you again soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
It was quick and I was treated very good.
It was nice and clean and all staff was so nice. Snacks machines were cheap. Thank You!
It was nice and clean and all staff was so nice. Snacks machines were cheap. Thank You!
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by KATHYMATHESON_1
Verified Customer
Verified Customer
Service Price Transparency
Jan 04, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
We sincerely appreciate your thoughtful comments, Kathy! I'm pleased to hear that you had a quick and positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that our staff made you feel welcome and that you enjoyed the cleanliness of our dealership. I appreciate your feedback about the snack machines too! We look forward to seeing you again soon!
Paul Johnson
Service Manager
940-627-7664
pjohnson@jameswood.com
Clay was fantastic and smooth to get things done for both
of our new vechiles!
of our new vechiles!
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by mcroxton29
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I'm thrilled to hear that Clay provided you with a fantastic experience while helping you with both of your new vehicles at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Bryan Stanley has been my service advisor for years.
I trust his guidance to keep my vehicle running smoothly
I trust his guidance to keep my vehicle running smoothly
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by JJLEW46
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and your trust in Bryan as your service advisor. It's great to hear that he has been able to help keep your vehicle running smoothly. We look forward to continuing to serve you!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Always a great experience working with James Wood Service
Department. Easy getting in. Easy picking up. Everyone there is wonderful working with.
Department. Easy getting in. Easy picking up. Everyone there is wonderful working with.
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by Mary Perkins
Verified Customer
Verified Customer
Service Price Transparency
Dec 16, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, Mary! I truly appreciate your kind words about your experience with our Service Department at James Wood Chevrolet Buick GMC Decatur. It’s wonderful to hear that you find the process easy and our team helpful. We look forward to seeing you again soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I always have great service at James Woods.
They have a friendly and helpful people working there. They never try to take advantage of me. I'm always pleased with their help. Brain Stanley alwa
They have a friendly and helpful people working there. They never try to take advantage of me. I'm always pleased with their help. Brain Stanley always helps me. Thank you for your service.
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by LMISTYR
Verified Customer
Verified Customer
Service Price Transparency
Dec 16, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I am thrilled to hear that you consistently receive great service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly and helpful, and I am glad that Brian has been able to assist you. We appreciate your kind words and look forward to helping you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
James Wood Motors, Inc - Buick Chevrolet GMC is the Best
place to buy and service vehicles. The staff is friendly, wonderful and helpful. My family and I buy and service our Buicks, GMC and Chevrolet vehicl
place to buy and service vehicles. The staff is friendly, wonderful and helpful. My family and I buy and service our Buicks, GMC and Chevrolet vehicles at James Wood in Decatur, Texas. Bob Miller is a Great salesman; he goes the extra mile. Thank you, Raymond Wood for a Great Dealership, and staff. Raymond, you are upholding the highest standards your father James Wood set many years ago. Thank Y'all, M Fisher
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by M FISHER
Verified Customer
Verified Customer
Service Price Transparency
Dec 14, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, M. Fisher, for your wonderful review! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to hear that you and your family have had positive experiences buying and servicing your Buicks, GMCs, and Chevrolets with us. Bob is indeed a valuable member of our team, and we're glad he could assist you. We look forward to serving you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Dec 15, 2025 -
M FISHER responded
Brandt, we enjoy every trip and staff at James Wood Buicks, GMC and Chevrolet in Decatur, Texas. Thank you and have a Blessed Christmas to you, you family and the James Wood Dealership family. We look forward to a Great 2026 with Y'all. M Fisher
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