Brooks Collins

I have been purchasing cars for over 50 years and have dealt with several dealers and sales people. Scott, by far, is the most attentive caring and professional sales person, by far, that I have encounte dealt with several dealers and sales people. Scott, by far, is the most attentive caring and professional sales person, by far, that I have encountered. Great advice and "cuts to the chase" unlike most, if not all auto sales people. I would strongly recommend him, as I already have, to anyone looking for a car. More

Report | Print

I had a great experience, kyle was awesome. the process was very smooth from the test drive to signing papers! the process was very smooth from the test drive to signing papers! More

by nellemurrayy Verified Customer Verified Customer

Report | Print

Excellent dealership and overall service. Dan as usual made very simple and easy process to purchase the car. Everyone at dealership was great. Dan as usual made very simple and easy process to purchase the car. Everyone at dealership was great. More

by npatel78 Verified Customer Verified Customer

Report | Print

I pulled up to the dealer and the car spoke to me. I sat in it. Left. Came back. Drove it. I wanted the papers to sign right then and there. It was getting a little late but they worked together, hus I sat in it. Left. Came back. Drove it. I wanted the papers to sign right then and there. It was getting a little late but they worked together, hustled and I left that night with a beautiful vehicle. Thank you More

by LINEJUNK Verified Customer Verified Customer

Report | Print

They made my experience seamless and easy. Lauren and Brooks were transparent, and it made the buying experience a great one. Lauren and Brooks were transparent, and it made the buying experience a great one. More

Report | Print

Everyone was pleasant and professional. They quickly found a car that met my preferences. The purchase transaction was smooth as was picking up the vehicle. They quickly found a car that met my preferences. The purchase transaction was smooth as was picking up the vehicle. More

by abcleveland Verified Customer Verified Customer

Report | Print

Long term relationship - they do a nice job. Service, sales and support, as well as their loaner car program, are all top notch. Ralph is a great salesman that tries to make sure the buyer is Service, sales and support, as well as their loaner car program, are all top notch. Ralph is a great salesman that tries to make sure the buyer is happy. More

by cclavin Verified Customer Verified Customer

Report | Print

I received wonderful service from Scott and BMW West Chester. We’ve bought several cars from Scott and always have a great experience. My service advisor Melissa was so helpful, empathetic and was a g Chester. We’ve bought several cars from Scott and always have a great experience. My service advisor Melissa was so helpful, empathetic and was a great communicator. My new car in “Vegas red” is gorgeous. I appreciate doing business with people I know and like. More

Report | Print

BMW of West Chester was the easiest dealership experience I’ve had due to our salesman, Scott Gately. Scott is outstanding to work with. He is easy going, engaging, and extremely proficient in his overall I’ve had due to our salesman, Scott Gately. Scott is outstanding to work with. He is easy going, engaging, and extremely proficient in his overall knowledge of vehicles in general but most relevantly the vast inventory at BMW. Right from our initial phone conversation he put me at ease. I was feeling discouraged shopping around for a CPO w/ low milage. Scott listened diligently to my needs, budget as well as all the bells and whistles I desired. He immediately went to work and found the perfect 2 vehicles to test drive. When he noticed how badly I preferred one model over the other he quickly got creative with a couple different financing options. He seamlessly made my dream car my new car. Scott made what I feared would be a tedious process into an easy, joyful experience. I can not recommend him highly enough! Merry More

Report | Print

Anthony was a great sales rep and he went above and beyond to make us feel comfortable with the purchase. I am also very appreciative of the dealership as well. Thanks Anthony for all the support beyond to make us feel comfortable with the purchase. I am also very appreciative of the dealership as well. Thanks Anthony for all the support More

Report | Print