Briyanna Jones | Page 29
Service Advisor
Honda of Valley Stream
164 Sunrise Hwy
Valley Stream, NY 11581
445 Reviews
Write a Review445 Reviews of Briyanna Jones
August 30, 2024
Good place. Very professional. Nice comfortable waiting area. Good professional repair work performed. Would recommend. Very professional. Nice comfortable waiting area. Good professional repair work performed. Would recommend. More
Other Employees Tagged: Brandon Martinez
August 28, 2024
Great experience very knowledgeable courteous wait time was under two hrs amenities was great very few places offer you refreshments so I was very pleased. Thank you for your professionalism. was under two hrs amenities was great very few places offer you refreshments so I was very pleased. Thank you for your professionalism. More
August 26, 2024
This dealership and service center is good. The staff is helpful and knowledgeable. Thank you The staff is helpful and knowledgeable. Thank you More
Other Employees Tagged: Clara Torres, Alex Marcel, Brandon Martinez
August 26, 2024
Setting up a service appointment is quite a bit of a hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time and issue sorted out. It was for a simple recall on my 2022 Civic EX along with a routine brake flush. Also while I have had only good experiences with the showroom and sales department over the years, the service department leaves much to be desired of, as true customer service is lacking as everyone seems to be like a robot.- My other grievance has been a $4.00 clip that secures the oil pan shield. On several occasions in the past I received both my Civic and Accord with these clips missing and have had to re-purchase them, as the service manager did not want to hear my story and insisted that it was a bad design and that they fall off due to vibration.- well because of that Is started doing my oil and filter change myself 2 and a half years ago, along with tire rotation etc.I keep a service log along with my receipts, I have never lost another clip since.- sloppy service needs improvement, along with reasonable managers with common sense. More
Other Employees Tagged: Willie Mejia, Alex Marcel
August 22, 2024
Excellent service by all I spoke to. Including the fellow who did me a huge favor repairing my key. A da boy to him thanks again . Would recommend to my friends with Honda products . Including the fellow who did me a huge favor repairing my key. A da boy to him thanks again . Would recommend to my friends with Honda products . More
Other Employees Tagged: Mark Skawinsky, Brandon Martinez

