Briyanna Jones
Briyanna Jones at Honda of Valley Stream
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Briyanna Jones

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.9
279 Reviews
4.9

279 Reviews

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279 Reviews of Briyanna Jones

December 21, 2024

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Employee Rating

things were very well done I do not have any complain about the service received More

by FRICKSNER
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Recommend Dealer
Yes

December 19, 2024

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Excellent service the day of repair. Long wait for the recall part originally. Briyanna was excellent More

by noreen_sheehy
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

Dec 19, 2024

Honda of Valley Stream responded

We’re glad to hear you received excellent service on the day of the repair and that Briyanna provided exceptional assistance. We apologize for the delay in receiving the recall part and appreciate your patience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 18, 2024

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Kevin is extremely knowledgeable and helpful. The parts department provided excellent customer service and was not condescending when discussing a new battery for our car. More

by Tasha506
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Recommend Dealer
Yes
Dec 18, 2024

Honda of Valley Stream responded

We’re thrilled to hear that Kevin and the parts department provided knowledgeable and excellent customer service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 16, 2024

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From the entrance to the exit, all the workers were friendly, very professional and efficient. They took the time to inform me and welcome me. Thank you & Happy Holidays! More

by ANGELATETUAN
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Mark Skawinsky

Dec 17, 2024

Honda of Valley Stream responded

We’re delighted to hear that you had a friendly, professional, and efficient experience from start to finish. Your appreciation means so much to us. Wishing you a wonderful and happy holiday season as well! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

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Employee Rating

Briyanna was great she did respond back to me in a timely manner. My only displeasure was having to wait2 hours for my car when I made an appointment. More

by terry5641
Recommend Dealer
Yes
Dec 13, 2024

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear that Briyanna provided timely and responsive communication. We apologize for the longer-than-expected wait despite your appointment and appreciate your patience. Your input helps us improve, and we’ll work to ensure a more efficient experience next time. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

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Great experience from enter to exit! Zero complaints thus far! This includes the cashiers as well!! More

by cjytwotwotwo
Service Price Transparency
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Recommend Dealer
Yes
Dec 13, 2024

Honda of Valley Stream responded

We’re delighted to hear you had a great experience from start to finish, including with our cashiers. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

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Employee Rating

Serviced my car for 2 recalls as expected. . Also changed the oil but did not reset the oil indicator on the dash board. More

by FRANK2MOD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

Dec 13, 2024

Honda of Valley Stream responded

We’re glad the recalls and oil change were taken care of, but we apologize for the oversight in resetting the oil indicator. Please feel free to stop by, and we’ll happily reset it for you. If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here to help!

December 11, 2024

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The service department did something to my heating system that caused it to not work properly. More

by BRYANTD517
Service Price Transparency
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Recommend Dealer
Yes
Dec 17, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

December 07, 2024

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From start to finish she was very professional and helpful. I was thankful 🙏🏾 for her help. More

by ANDRE.NEMBHARD
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

Honda of Valley Stream responded

We’re glad to hear she provided professional and helpful service throughout your experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 06, 2024

Dealership Rating
Employee Rating

Very nice people to work with. Fair deal. Being this was my first lease, Paul Goldstein explained everything about leasing. He educated me. Great to work with. More

by CALYPSO611
Recommend Dealer
Yes
Dec 09, 2024

Honda of Valley Stream responded

We’re thrilled to hear that Paul took the time to thoroughly explain the leasing process and make it a positive experience for your first lease. Your satisfaction is important to us, and we’re glad you found the team great to work with. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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