164 Reviews
Write a Review164 Reviews of Brittney Ottaviano
January 05, 2022
Britney was extremely knowledgeable and efficient. I could not ask for better service. The problem that I had with my 2019 Subaru was a battery that was defective and the last battery was replaced on th could not ask for better service. The problem that I had with my 2019 Subaru was a battery that was defective and the last battery was replaced on the warranty just about one year ago. Subaru batteries are not good in Arizona and I’ve replaced at least three of them in the last year. Britney went the extra mile for me got me a loaner car and I was on my way in a very short period of time she also kept me up-to-date via text messaging. I would highly recommend her as a service writer and she is definitely management material. More
Other Employees Tagged: Christian Saucedo
December 30, 2021
I always feel good leaving my car at Tucson Subaru. Everyone there is very attentive, courteous and helpful. My service advisor, Brittney, always stays in touch with me while my car is in their shop. I Everyone there is very attentive, courteous and helpful. My service advisor, Brittney, always stays in touch with me while my car is in their shop. I highly recommend their service. More
December 30, 2021
Service advisor Britney has impeccable professionalism. She diagnoses issue gets to the point, Vehicle was ready same day. A true leader and service department. Tucson Subaru has excellent Steph and servic She diagnoses issue gets to the point, Vehicle was ready same day. A true leader and service department. Tucson Subaru has excellent Steph and service advisors recommend him highly! More
Other Employees Tagged: Chris Valencia, Matthew Felix Thwaits
December 11, 2021
Brittney O. was my customer service representative. She was polite, would be honest and let me know how long she thought things may take and also gave me accurate projected costs of service which I appreci was polite, would be honest and let me know how long she thought things may take and also gave me accurate projected costs of service which I appreciate. She also went above and beyond to get me scheduled for some resealing service ASAP. The service was also done ahead of schedule so kudos to the hard working techs. I have yet to have a bad experience with Tucson Subaru. Great job all around, guys! More
November 04, 2021
Dishonest outfit tried to sell me $70 oil change, which had been done (elsewhere) on the previous day. I had only taken my car in for a manufacturer recall. Big racket going on. Beware or you will be bilke had been done (elsewhere) on the previous day. I had only taken my car in for a manufacturer recall. Big racket going on. Beware or you will be bilked out of hard earned dollars. I would give them a zero. More
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