Brittaney Quick | Page 83

Thank you. Please don't force me to add comments. Your # of reviews will likely go down. Most of us have very busy schedules and too many emails. of reviews will likely go down. Most of us have very busy schedules and too many emails. More

by LEN99LISA Verified Customer Verified Customer

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Had a passenger rear flat for about a month now. It was irritating as all get out. One morning I woke up and was on my way to work and the low tire light came on. Frustrated, I pulled into BMW of Middlebur irritating as all get out. One morning I woke up and was on my way to work and the low tire light came on. Frustrated, I pulled into BMW of Middleburg Heights and they were very welcoming. Everyone said hello and Cassie got me right in. The tech quickly diagnosed the leak as a leaking tire bead. He said he cleaned the corrosion and re sealed the tire. Service was quick and they even washed my car. Great experience More

by AustinYellowM3 Verified Customer Verified Customer

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I greatly appreciate the service my car got last time my car was at BMW of Middleburgh Heights, excellent service, fast, reliable, efficient. Thank you car was at BMW of Middleburgh Heights, excellent service, fast, reliable, efficient. Thank you More

by MARCOMAURTUA Verified Customer Verified Customer

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Fast and no worries simply good thanks for you help I be back soon I will need tires soon just waiting to safe some money back soon I will need tires soon just waiting to safe some money More

by JACAS68 Verified Customer Verified Customer

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I love my new car! From Sales to Finance to Genius, I had their undivided attention the whole time I was there!! This is our fifth car and they make it so easy! had their undivided attention the whole time I was there!! This is our fifth car and they make it so easy! More

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Great value, great services ...great people! We’ve been dealing with them from r a years. On our 5th car. Well worth the short drive. They make everything too easy. dealing with them from r a years. On our 5th car. Well worth the short drive. They make everything too easy. More

by Richard Nesbett Verified Customer Verified Customer

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I came in for an oil change and mentioned an SOS error message. I sat for 2 hours wondering what was going on. Nobody came to tell me anything. I finally went to the back to see what was happening. I w message. I sat for 2 hours wondering what was going on. Nobody came to tell me anything. I finally went to the back to see what was happening. I was told they were reprogramming the battery. I sat for another hour. No coffee. Three hours later someone brought me a warm water. I was extremely upset that I sat there for 3 hours. They joked about it which was even worse. Totally unacceptable. They need to learn how to communicate with the customer if it is going to be a 3 hour job before they start the work. I missed work because of it. I will not be back. I'll go anywhere else. Ruined my whole day. More

by SUSANG4861 Verified Customer Verified Customer

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Best customer service of all the BMW dealers in Northern Ohio. Ken Delk Brittany Quick and Bob Strecker appreciate your business and it shows every visit. Ohio. Ken Delk Brittany Quick and Bob Strecker appreciate your business and it shows every visit. More

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This is my 3rd BMW leased. I have worked with Ken Delk, Mike Niedzwiecki. They have made my experience with BMW of Westlake quick and thorough. Thank you very much. Mike Niedzwiecki. They have made my experience with BMW of Westlake quick and thorough. Thank you very much. More

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Professional, Courteous, Trustworthy This was my third purchase of a BMW from BMW of Westlake. After having dealt with other BMW dealerships, I would go nowhere else for future BMW servic This was my third purchase of a BMW from BMW of Westlake. After having dealt with other BMW dealerships, I would go nowhere else for future BMW service or purchases. More

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