Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick | Page 82

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
886 Reviews
4.9

886 Reviews

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886 Reviews of Brittaney Quick

February 13, 2021

Dealership Rating
Employee Rating

I greatly appreciate the service my car got last time my car was at BMW of Middleburgh Heights, excellent service, fast, reliable, efficient. Thank you More

by MARCOMAURTUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

Feb 20, 2021

BMW of Westlake responded

Marcomaurtua, we're happy to hear you had such a positive experience with our team!

January 11, 2021

Dealership Rating
Employee Rating

Fast and no worries simply good thanks for you help I be back soon I will need tires soon just waiting to safe some money More

by JACAS68
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Cepek, John Cordell, Jeff Hughes, Chris Czaplenski , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus

Jan 12, 2021

BMW of Westlake responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Westlake, we look forward to having you as one of our valued customers for many more years to come!

December 25, 2020

Dealership Rating
Employee Rating

I love my new car! From Sales to Finance to Genius, I had their undivided attention the whole time I was there!! This is our fifth car and they make it so easy! More

by margo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki, John Cordell , Nate Lieb, Jim Strunk

Dec 27, 2020

BMW of Westlake responded

Congratulations on your new vehicle, Margo! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 16, 2020

Dealership Rating
Employee Rating

Great value, great services ...great people! We’ve been dealing with them from r a years. On our 5th car. Well worth the short drive. They make everything too easy. More

by Richard Nesbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki, John Cordell , Nate Lieb, Fred Palmer, Jim Strunk

Oct 16, 2020

BMW of Westlake responded

Thank you so much for taking the time to share your feedback with us, Richard. We love hearing from our repeat customers and are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 22, 2020

Dealership Rating
Employee Rating

I came in for an oil change and mentioned an SOS error message. I sat for 2 hours wondering what was going on. Nobody came to tell me anything. I finally went to the back to see what was happening. I w More

by SUSANG4861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Hughes

Sep 22, 2020

BMW of Westlake responded

Hello. We apologize for this issue. We try to update everyone every step of the way the best we can. We know we originally quoted you for an hour oil change and after a stated additional concern, the programming took longer with the battery. We are not allowed to serve coffee at this time, we're sorry for that. Let us know what else we can do for you by calling 440-845-9333. Thanks for bringing this to our attention.

September 10, 2020

Dealership Rating
Employee Rating

Best customer service of all the BMW dealers in Northern Ohio. Ken Delk Brittany Quick and Bob Strecker appreciate your business and it shows every visit. More

by New York
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Robert Strecker, Mike Niedzwiecki , Fred Palmer

Sep 11, 2020

BMW of Westlake responded

It's fantastic to hear that our team provided you with such great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing BMW of Westlake!

September 06, 2020

Dealership Rating
Employee Rating

This is my 3rd BMW leased. I have worked with Ken Delk, Mike Niedzwiecki. They have made my experience with BMW of Westlake quick and thorough. Thank you very much. More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Mike Niedzwiecki , Jim Strunk

Sep 08, 2020

BMW of Westlake responded

Thank you for sharing your experience with us, Tracy! We're happy to hear it went well and hope you enjoy your new BMW. We truly appreciate your feedback!

August 05, 2020

Dealership Rating
Employee Rating

Professional, Courteous, Trustworthy This was my third purchase of a BMW from BMW of Westlake. After having dealt with other BMW dealerships, I would go nowhere else for future BMW servic More

by BMW AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki, Jared Jeschelnig , Fred Palmer

Aug 06, 2020

BMW of Westlake responded

Thank you for choosing BMW of Westlake, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 20, 2020

Dealership Rating
Employee Rating

Very professional, very clean helped me get into what I wanted. Nezar Faraj was great help with me went over everything I needed to know about the car. I would definitely recommend bmw of westlake. This is More

by HEMDEE412
Recommend Dealer
Yes
May 21, 2020

BMW of Westlake responded

It's great to hear that Nez and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of Westlake!

May 07, 2020

Dealership Rating

Valet Service That was a great experience. A driver came to my house in a loaner car and took my car in for Service then brought it back. Amazing. Easy service ever More

by The Faulkners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

May 07, 2020

BMW of Westlake responded

Hi Faulkners, Thank you for choosing BMW of Westlake, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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