Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick | Page 82

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
898 Reviews
4.9

898 Reviews

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899 Reviews of Brittaney Quick

May 04, 2021

Dealership Rating
Employee Rating

I rated the service area as excellent and the people there are fine to work with. The work was done properly and in a timely manner. My issue was price, as I felt the work needed should have been hand More

by Pat.donoughe
Recommend Dealer
Yes

Other Employees Tagged: John Cordell , Nate Lieb, Jim Strunk

May 04, 2021

BMW of Westlake responded

Thanks for giving the service team at BMW of Westlake five stars!

May 04, 2021

Dealership Rating
Employee Rating

Brittany was very pleasant and knowledgeable. Great customer service! The loaner car was fantastic. They were very flexible to accommodate my schedule. No pressure to buy anything or have more servic More

by docjcm63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

BMW of Westlake responded

Thank you for letting us know about your positive experience with Brittaney and BMW of Westlake!

May 04, 2021

Dealership Rating
Employee Rating

I can not describe how wonderful my service always is. Brittaney, John, Nate and Jim are always smiling and happy to help me and my technician Jon Egan sends me a video showing my car!!!! Outstanding More

by BQUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, Robert Strecker, Adam Moon, John Cordell, Jared Jeschelnig , Nate Lieb, Fred Palmer, Jim Strunk, Carl Whelpley, Patrick Caldwell

May 04, 2021

BMW of Westlake responded

Thank you for this great review about the service team at BMW of Westlake!

May 04, 2021

Dealership Rating
Employee Rating

The dealership has been excellent in all ways. When I first ordered the car everything went as described. I haven't needed anything done the first year and they valeted my car for the one year service a More

by MARC.A.ABRAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

BMW of Westlake responded

Thank you for giving BMW of Westlake this five-star review!

May 04, 2021

Dealership Rating
Employee Rating

Brittaney, John, Nate and Jim are the best service advisors in the country. Service is always done professionally and timely. Would recommend to everyone I know. More

by BQUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, Adam Moon, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley, Patrick Caldwell

May 04, 2021

BMW of Westlake responded

Thank for this fantastic review about the service advisors at BMW of Westlake - we'll be sure to pass along your kind words!

May 04, 2021

Dealership Rating
Employee Rating

Brittany was very friendly. She explained everything to me in detail and took good care of me and my car. Amazing customer service! Prices are a little high tho. More

by SHAHAB.4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

BMW of Westlake responded

Thank you for the great review about Brittaney and BMW of Westlake!

May 04, 2021

Dealership Rating
Employee Rating

Great and Friendly Staff!! I really enjoy working with John and Britney they are very friendly and helpful and accommodate for last minute appointments. The service team takes the stress of having to have More

by WARNC77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Cordell

May 04, 2021

BMW of Westlake responded

Thank you for giving the service team at BMW of Westlake this great review!

May 04, 2021

Dealership Rating
Employee Rating

BMW of Westlake is a very service oriented dealership. Having driven BMW's for over 40 years, I have experienced many service departments and they are at the top of the list. In particular, Brittaney is More

by phil.battershell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Cordell , Nate Lieb, Jim Strunk

May 04, 2021

BMW of Westlake responded

Thank you for letting us know about your positive experience with Brittaney and the team at BMW of Westlake!

May 04, 2021

Dealership Rating
Employee Rating

Absolutely excellent and very professional and prompt service! Great service and great sales departments. I keep using them and referring fellow bimmers fans to them. Highly recommended!! More

by mdshahed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker, Adam Moon, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

May 04, 2021

BMW of Westlake responded

Thank you for this awesome review!

May 04, 2021

Dealership Rating
Employee Rating

I provided the initial problem (diagnosis) and it was confirmed.The process was quick and easy. Everyone I worked with was professional and attentive to my needs. I would recommend this dealership. More

by KDUSMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Lieb

May 04, 2021

BMW of Westlake responded

Thanks for the great review about Brittaney, Nate and BMW of Westlake!

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