Brittaney Quick
Brittaney Quick at BMW of Westlake
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Brittaney Quick

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
624 Reviews
4.9

624 Reviews

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624 Reviews of Brittaney Quick

November 20, 2024

Dealership Rating
Employee Rating

Brittany made the experience so effortless. I’m happy with the service I received. I love having a BMW More

by MCIRYAK1783
Service Price Transparency
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Recommend Dealer
Yes

November 20, 2024

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Brittney is the best. Very capable and competent. Ed the tech did a great video to let me know the status of my x3. Top notch service. More

by rstecker
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Recommend Dealer
Yes

November 20, 2024

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Cory was great. Have called 2 salespeople about buying new car this year but neither was enthusiastic about it. More

by BRELLJM
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Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

November 19, 2024

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Cory & the service team are very response, efficient, and timely with their repairs. Communication is fantastic! More

by CJTAKES2
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Laumer, Cory McConville

November 17, 2024

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Easy to deal with and competitively priced. Always do it right the first time. Good to buy from too! More

by rgneumann17
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Recommend Dealer
Yes

Other Employees Tagged: John Cordell, Mathew Povroznik

Nov 19, 2024

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

November 17, 2024

Dealership Rating
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I have been very please with BMW dealership at Westlake and Middleburgh Hts. for about 17 years now. The service desk always is available to service my car as well as answer any questions. The work on my c More

by urrutiaj
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Recommend Dealer
Yes
Nov 19, 2024

BMW of Westlake responded

Thank you so much for the positive review!

November 15, 2024

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Brittany , John …. . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previou More

by TarekDbouk
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

BMW of Westlake responded

Tarek, we're so glad that we were able to go above and beyond your expectations! Hi Tarekdbouk, we are very happy to have provided you with such a positive experience!

November 15, 2024

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I’ve been to BMW Westlake a handful of time so far now and I have always been thoroughly impressed at the kind customer service experience. More

by Rosie.biggs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cory McConville, Andrew Shaw

Nov 18, 2024

BMW of Westlake responded

Rosie, reviews like this give us motivation and help us ensure we provide high-quality care.

November 13, 2024

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Employee Rating

Gave me a loaner with gas tank on empty. When I told Andrew, he didn’t seem to care. More

by MACKINOHIO
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Recommend Dealer
Yes

Other Employees Tagged: Cory McConville, Andrew Shaw

Nov 14, 2024

BMW of Westlake responded

I am sorry that your experience was not what you had the right to expect. I will ask the service manager, John Cordell, to contact you about this issue.

November 13, 2024

Dealership Rating
Employee Rating

People at Westlake BMW are very courteous, knowledgeable and helpful. Sometimes they go out of their way to take care of me even without an appointment. I can’t ask for any more than that More

by NATEMANSOUR1
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2024

BMW of Westlake responded

Thank you so much for the positive review!

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