Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington | Page 11

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
172 Reviews

Dealership Experience

4 yrs, 11 mos

4.9

172 Reviews

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172 Reviews of Brianna Worthington

November 04, 2023

Dealership Rating
Employee Rating

I brought my vehicle to Ganley for some warranty repairs. Hurried or poor workmanship led to several additional issues which took repeated visits to full resolve. In the end all repairs were corrected and th More

by mjk7569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

October 29, 2023

Dealership Rating
Employee Rating

The best. Brianna and her team are always amazing. Won’t go anywhere else for service. More

by jacecraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 31, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2023

Dealership Rating
Employee Rating

Again good maverick not good A lot of problems with the truck expect reimbursement from somebody More

by Louisdimondo
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

Oct 30, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Oct 31, 2023

Ken Ganley Ford Norton responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 27, 2023

Dealership Rating
Employee Rating

The tech which worked on my Shelby GT500 did a great job. His name is Victor. Treated my car like it was his own. More

by Captchris55
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Ken Ganley Ford Norton responded

Thank you for the kind words for Victor and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 04, 2023

Dealership Rating
Employee Rating

Super great atmosphere with friendly faces all around. If you need anything for service make sure to give them a call! More

by Lord Farva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Aaron Forsythe, Deven Legg

Oct 05, 2023

Ken Ganley Ford Norton responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

October 04, 2023

Dealership Rating
Employee Rating

Great dealership! Everyone was very nice and helpful. I would recommend them to anybody needing service. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Aaron Forsythe, Deven Legg

Oct 05, 2023

Ken Ganley Ford Norton responded

Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2023

Dealership Rating
Employee Rating

This was a total compulsion buy we was there to get my girlfriends keep looked at and I got to walking around and saw the 2016 dodge Ram and was like wow and talked to my salesman joe was such a great Sal More

by smith6223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Joe Peticca

Oct 05, 2023

Ken Ganley Ford Norton responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2023

Dealership Rating
Employee Rating

First time there for the Works service. Service was fast and on time and done in little over one hour. More

by lwfolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

September 17, 2023

Dealership Rating
Employee Rating

Was able to schedule my service without too long of a delay, and they finished it the same day. Brianna was a pleasure to work with! More

by dmw_4814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Brianna was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Sep 19, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2023

Dealership Rating
Employee Rating

Got my car back when promised after the parts were available.Charges were also as had been quoted. More

by VkfrogsVivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

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