Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy | Page 23

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Brian McCoy

January 05, 2021

Dealership Rating
Employee Rating

Excellent sales service and buying experience from Dale Cook 2nd time buying a car from him Friendly, knowledgeable, good listener and communicator Trading my mb and buying a new one was a smooth and e More

by Dor2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook

Jan 08, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 22, 2020

Dealership Rating
Employee Rating

Brian is always a great service representative. Very professional and knowledgeable, great service department customer service is outstanding. I like the loaner car option when I take my car in for serv More

by Joshua
Recommend Dealer
Yes
Dec 22, 2020

Mercedes-Benz of Princeton responded

Joshua, We appreciate your commitment to our dealership!!! Thank you for sharing your excellent Mercedes-Benz of Princeton experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 21, 2020

Dealership Rating
Employee Rating

Easy to transact with and upfront about costs. Transpacency is key to running any business. I liked the there attention to detail and will recommend the store to all my friends and family in searc More

by gerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Richard Brittingham , Miguel Cruz

Dec 22, 2020

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 13, 2020

Dealership Rating
Employee Rating

Princeton Mercedes has a terrific service division. Brian McCoy is an exemplary service manager, and always treats us with professionalism and respect. A truly great guy, Brian is always honest with us regar More

by DLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2020

Mercedes-Benz of Princeton responded

We are so glad to hear about your experience with Brian! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 03, 2020

Dealership Rating
Employee Rating

I am impressed by both the people and the technology of this dealership which deliver customer service. The product recall was available sooner than expected and every person I spoke to was positive and he More

by geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague, Victor Rivera

Dec 04, 2020

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 22, 2020

Dealership Rating
Employee Rating

As always everyone was great and my car was well serviced with minimal effort from me and lots of communication from the Mercedes team in Lawrenceville More

by lkaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Knobloch Jr.

Nov 24, 2020

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 19, 2020

Dealership Rating
Employee Rating

Brian is a pleasure to work with. He clearly explained the issues with my car and gave me excellent advice. He resolved the problem quickly at a fair price. More

by glennMBgl350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Mercedes-Benz of Princeton responded

Thank you for your wonderful feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 17, 2020

Dealership Rating
Employee Rating

For all your needs this dealership has the people and the tools to help you!!I cannot say enough good things. I never give reviews but when I was asked if I could do one I said yes because they are truly out More

by GS550
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: George Wilkening, Doug Greces, Richard Brittingham , Miguel Cruz

Nov 17, 2020

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 10, 2020

Dealership Rating
Employee Rating

Great service adviser. Service completed on time. Received vehicle serviced and cleaned. Ready when promised. Brain McCoy is an asset to your dealership. Straight up, no hidden costs. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Cruz, Gary Napierkowski Jr.

Nov 10, 2020

Mercedes-Benz of Princeton responded

We are so pleased to hear Brian and our team offered you such a positive and memorable experience. Thank you for sharing your experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2020

Dealership Rating
Employee Rating

Brian McCoy simply the best. Brian makes sure everything is explained and the reasons for why the dealership suggest the repairs or service needed. He is a true asset to the company. Thanks. More

by cfmagent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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