Bret Hines
Bret Hines at Rallye BMW

Bret Hines | Page 57

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.7
729 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.7

729 Reviews

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729 Reviews of Bret Hines

August 14, 2019

Dealership Rating
Employee Rating

Absolutely professional and tentative This is 4th BMW. I find myself always coming back for the service that I receive everytime. The only thing I would like is the option to re-lease a ve More

by DIAM0NDS167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz , Chy Wiggan

Aug 14, 2019

Rallye BMW responded

Thank you for taking the time to share your feedback with us! It is a pleasure to know that our team provided you with such excellent assistance. We appreciate your loyalty and we hope to see you again!

August 13, 2019

Dealership Rating
Employee Rating

Rallye BMW is the best! Rallye BMW is the best dealership that I have ever experienced in my life! All the people are friendly and helpful. Thank you Rallye BMW! More

by MITCHADAM24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hale

Aug 13, 2019

Rallye BMW responded

Thank you for taking the time to share your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

August 06, 2019

Dealership Rating
Employee Rating

Great service center Best BMW center across the board.. Bret Hines was by far the nicest, most courteous and professional service rep I have ever dealt with. This is my go More

by LAVANBROW535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2019

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Bret provided you with such excellent assistance. We hope to see you again!

July 29, 2019

Dealership Rating
Employee Rating

GREAT CUSTOMER SERVICE PERSONAL ATTENTION TO DETAIL IN WHAT MY NEEDS AND THE CAR REQUIRED TO SATISFY ACCOMADATING, EFFICIENCY, PRICING AND COMPLETE UNDERSTANDING OF THE More

by GTGATEWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bert Vargas

Jul 29, 2019

Rallye BMW responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

July 28, 2019

Dealership Rating

Simple, easy I made an appointment, showed up and everyone was polite, has loaner in 5-10 mins and was on my way. Got a text when my car was ready. Picked up very More

by DBJBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz , Chy Wiggan

Jul 29, 2019

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

July 04, 2019

Dealership Rating
Employee Rating

They r sneaky They promise u the world and after u pick ur car from the service, all the issues are the same as is , they didn’t fix anything and they say that its More

by smohabenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chy Wiggan

Jul 05, 2019

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that we were unable to provide you with the five-star assistance that we strive for. Please give me a call to discuss this in further detail. Thank you, Christopher Blanco 516-833-4862

July 03, 2019

Dealership Rating
Employee Rating

Perfect service Very great service and recommend friends. Didn’t wait too long and Will always visit rallye service !! I really appreciate the service . Number 1 BM More

by JH830226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2019

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

July 02, 2019

Dealership Rating
Employee Rating

The best service These guys know how to do it. My car is always taken care of at the highest level of service possible. I recommend this dealer without any reservati More

by jjfesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Kozlow, Christopher Blanco , John Botti, Matthew Carlson, David Diaz

Jul 02, 2019

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

June 27, 2019

Dealership Rating
Employee Rating

Great service experience No issues. Always consistent! Friendly, open communication, informative, follow through appreciated. Will continue to have my car serviced here as Chr More

by JFOOTE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco

Jun 27, 2019

Rallye BMW responded

Thank you for sharing your five-star review! It is a pleasure to know that Chris provided you with such excellent assistance. We hope to see you again!

June 19, 2019

Dealership Rating
Employee Rating

Friendly and professional. Everybody at Rallye are always friendly and professional. The service is top rated. The waiting room in the service area is always clean and pleasan More

by MARCIARICHARDS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Larry Kim , Matthew Carlson, David O’Neill

Jun 19, 2019

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

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