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Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
545 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

545 Reviews

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545 Reviews of Brandon Tibbals

March 30, 2026

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Employee Rating

Organized / efficient & well Planned out . .... no delays and total professionalism throughout the entire process More

by JONN121
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

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Mar 31, 2026

Rallye BMW responded

Thank you for sharing your awesome feedback, Jonn! We’re happy to hear our team kept things moving smoothly and professionally. We hope to see you again at Rallye BMW!

March 28, 2026

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Easy to make an appointment and Brandon is very helpful and easy to work with More

by jlreo7
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

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Mar 30, 2026

Rallye BMW responded

Thanks so much for the 5-star review of Rallye BMW! Brandon will appreciate your kind words.

March 28, 2026

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The staff was professional, knowledgeable, and made the whole process smooth and stress-free. I will definitely recommend Rallye BMW. More

by cramdial1114
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

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Mar 30, 2026

Rallye BMW responded

We’re so happy to hear you had a smooth and stress-free experience at Rallye BMW. Thank you for the recommendation!

March 06, 2026

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Had issues with my car and repeat issue could not be fixed first time and the bad car More

by shahs
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

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Mar 09, 2026

Rallye BMW responded

It means so much to us to see your review! Thanks from the team at Rallye BMW.

February 25, 2026

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I absolutely LOVE this dealership, even with all the construction going on I am still being updated and informed about my vehicle and vehicle concerns! More

by some1dangerous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Anthony Persaud, Victoria Sarocco, Cosmo Laurino, Mark Langston, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady

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Feb 26, 2026

Rallye BMW responded

We're so grateful for your feedback! It means the world to us here at Rallye BMW. Thank you!

February 24, 2026

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Employee Rating

Although they ultimately fix the issue with the car be prepared to leave it for multiple days. They never even begin to diagnosis the problem until they have the car a few days. More

by RATINGSGUY54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2026

Rallye BMW responded

While we’re glad we fixed the issue, we apologize for delays with our diagnostics. Your feedback is much appreciated and will help improve the customer experience! Thank you for choosing Rallye BMW!

February 21, 2026

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Highest quality and professionalism . Great service. Excellent techs. Great service and communication! Don’t go to ur local mechanic .. go to Rally More

by ZONEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2026

Rallye BMW responded

We love seeing your five-star review of Rallye BMW! It's great to hear our service team exceeded your expectations! See you next time!

February 21, 2026

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Poor communication from advisors, lack of urgency and attention from management, poor handling of vehicle by valets, poor craftsmanship of BMW technicians, only Carol Munoz was amazing More

by oscar.kwan
Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals

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February 16, 2026

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Overall, very pleased with the level of service. Brandon was easy to work with. A good experience More

by charlesgtown34
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

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Feb 17, 2026

Rallye BMW responded

We're grateful to have you as a Rallye BMW customer, Charles. We'll be sure your kind words reach Brandon. Thanks for the review!

January 31, 2026

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Brandon is very knowledgeable and always very friendly when I come for service. He treats me like family and I respect that deeply. He is truly the best service advisor that I have experienced in all my y More

by NicoR5390
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

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Feb 02, 2026

Rallye BMW responded

Thank you for sharing your review of Brandon! It's fantastic to hear that he consistently goes above and beyond to make you feel appreciated. We look forward to seeing you again at Rallye BMW, Nico!

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