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Brandon Tibbals
Refer Me
452 Reviews
Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!
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452 Reviews of Brandon Tibbals
Verified Customer
January 18, 2025
EXCELLENT SERVICE AT RALLYE BMW. The staff was very welcome and professional. No complaints from me The staff was very welcome and professional. No complaints from me More
by jenniferpmbrtn
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Anthony Persaud, Cosmo Laurino, Kevin Juman, Jason Quillupangui, Richard Johnson, Layla Narvaez
January 12, 2025
My service Advisor Brandon is really good. He is super friendly and definitely looks out for his clients. A+ As for the rest of the dealership, nobody works in tandem. I normally use a diff He is super friendly and definitely looks out for his clients. A+ As for the rest of the dealership, nobody works in tandem. I normally use a different dealer due to multiple past issues at Rallye with my car, and my father’s car who also gets it serviced there (no issues with Brandon, but rather with billing and techs). I decided to give them another shot since they sent me a coupon for the Holiday. I have a ceramic coating in my car and have told my SA who has a note down on my account to not run my car through the automatic machine. When I went to pickup my car, a tech told me it was being washed and I had to wait. When I asked them why (since I told them not to wash it in the past) they tried to find it, but then somehow lost my vehicle on the lot. It took 45 minutes to locate the car somehow, only for them to tell me they made a mistake and “didn’t wash it”. Car was clearly washed though. It was wet lol. I will give them the benefit of the doubt and assume they had washed it just to ease my nerves. Overall, everyone is friendly, I just receive better service and transparency at my primary dealer. More
by JoeGlaudino
January 09, 2025
Brandon, told me that I had a nail in my tire on Thursday. He said, “it was too late to replace the tire that day because the dealership was closing @ 4 pm. He also, stated that the earliest that my Thursday. He said, “it was too late to replace the tire that day because the dealership was closing @ 4 pm. He also, stated that the earliest that my tire could be fixed would on Monday & I could bring my car in as early as 7am. I brought my car in Monday morning & waited for about 2 hours. Brandon, told me that there was not a nail in my tire & asked me who told me that there a nail in the tire. Of course I told him that he had told me that there was a nail in my tire. So, he put air in all 4 tires. The next day I went out to get drive my car and the computer indicated that my right front passenger side tire had 0 air pressure ( my tire was completely flat). I called for a tow truck and I asked to be assigned a new agent. Brandon, was totally unprofessional & he caused me unnecessary aggravation during the holiday season. Bret Hines, was wonderful & took care of my situation right away in a professional & respectful manner. He gets 5 stars!!! More
by Jackie Covington
Other Employees Tagged: Bret Hines
January 05, 2025
This BMW dealership delivers service. .All the employees I dealt with were courteous and respectful..It’s the outcome of excellence training skills. .All the employees I dealt with were courteous and respectful..It’s the outcome of excellence training skills. More
by CHERYL16DAVIS
Other Employees Tagged: Christopher Blanco, David Diaz, Anthony Persaud , Cashiers they are the best.
January 05, 2025
Appointments are easy to make with the desired times. Service preformed in promised time and very satisfactory Service preformed in promised time and very satisfactory More
by OKMOKEEFE
Other Employees Tagged: Carol Clark-Muniz
January 05, 2025
Thorough evaluation and description of the problems. Recommended solutions and pricing prioritizing what is urgent and what can wait. Fast all around car return. The loner is always a perk and a look in Recommended solutions and pricing prioritizing what is urgent and what can wait. Fast all around car return. The loner is always a perk and a look in possible future new car acquisition. More
by XORIGIN777
December 26, 2024
I’m very happy with the service,is no wait time and I get the car very clean the car very clean More
by suzanaramusevic
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman
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