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Brandon Tibbals
Refer Me
442 Reviews
Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!
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442 Reviews of Brandon Tibbals
Verified Customer
December 19, 2024
I have always been pleased with the service at Ralley, however on my last visit for brakes I was told I needed rotors at 24,000 miles. This is not consistent with normal wear and tear. I was contacted to however on my last visit for brakes I was told I needed rotors at 24,000 miles. This is not consistent with normal wear and tear. I was contacted to pick up the car at about 5pm and when I paid the bill I asked for the old rotors so that I could have them checked. I was told no one was available to get them. When I left the dealership and made my first stop I had to press heavily on the pedal as the car was not properly road tested Disappointed More
by BKROWN
December 18, 2024
Very good service, excellent advisor, would recommend your services to future clients, thank you so much for being professionals. your services to future clients, thank you so much for being professionals. More
by jcole9976
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Adam Romano, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman
December 18, 2024
Service is wonderfully and the people at dealership is Is a pleasure to work with when getting your car service. a pleasure to work with when getting your car service. More
by sawyer710
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman
December 13, 2024
Always on time and courteous. . Easy to make an appointment, quality work at a reasonable cost. . Easy to make an appointment, quality work at a reasonable cost. More
by KTRAKAS
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman
December 09, 2024
Brandon is wonderful, kind, and helpful, but the service isn’t what it used to be. My 2022 X3 SUV has been in about 4 times for a persistent water leak in the ceiling above the driver’s side, first time sai isn’t what it used to be. My 2022 X3 SUV has been in about 4 times for a persistent water leak in the ceiling above the driver’s side, first time said it was debris blocking the drainage and charged me $800 to clear it. A week later, same problem. The car is still leaking every time it rains or snows, and every time the vehicle comes back with a new problem. Now the visor light doesn’t work, AND the leak is still happening. Very frustrating. Need to drive with an umbrella inside the car. Also, they are gouging on the prices…..$800 to remove leaves and when I noticed 2 car seat clips missing in the rear seats, they told me $500 each to order and install them, and I don’t use a car seat, so not even sure how they broke. In this economy, gouging your loyal customers is not a smart move, particularly when the service is less than stellar. More
by LUCIACIARAVINO
December 06, 2024
Chris is a great salesman and I have purchased 3 cars from Chris over the last 3 years. He will always be my go to guy for anything at Rallye BMW from Chris over the last 3 years. He will always be my go to guy for anything at Rallye BMW More
by KPARTLOW36
Other Employees Tagged: Christopher Kraly
December 06, 2024
The customer care was a top notch. The were so kind and nice. I really like going to service my car there The were so kind and nice. I really like going to service my car there More
by OKUBALU
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman
December 04, 2024
All the work was done correctly and promptly I was notified of the progress of the work in a timely manner Very satisfied notified of the progress of the work in a timely manner Very satisfied More
by PATMANN36
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman
