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Brandon Tibbals
Brandon Tibbals at Rallye BMW
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Brandon Tibbals

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.9
423 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.9

423 Reviews

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423 Reviews of Brandon Tibbals

November 20, 2024

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Employee Rating

Brandon was courteous and on top of my service appointment. Rallye did a great job at a reasonable price. More

by dave@daveyu.com
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Recommend Dealer
Yes
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Nov 20, 2024

Rallye BMW responded

We're delighted to hear that Brandon provided excellent service during your appointment at Rallye BMW, Dave! Thank you for sharing your positive experience and recognizing our team's efforts!

November 18, 2024

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Organized. Efficient process getting car in and out. However I preferred to wait for my airbag recall service visit. But they would not allow for some reason More

by GWEAVER0
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Rallye BMW responded

Thank you for sharing your feedback about the service at Rallye BMW. We're glad to hear that the process was organized and efficient, but we apologize for any inconvenience regarding waiting during your airbag recall service. Your comments are valuable, and we'll look into this further to improve our customer experience.

November 12, 2024

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Anthony kept me informed about the status of my BMW. He was Very courteous and professional. More

by PHIL361
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Persaud

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Nov 12, 2024

Rallye BMW responded

We're happy to know your experience with Anthony at Rallye BMW was a 5-star one, Phil! Thanks for this positive review. Have a good day!

November 11, 2024

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Brandon and his team are top notch! Always very helpful and easy to communicate with- great service team. More

by LFERRUCCI
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Workmanship
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Recommend Dealer
Yes
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Nov 11, 2024

Rallye BMW responded

Thank you for recognizing Brandon and the Rallye BMW team! We're delighted to hear about your positive experience with our service department. Looking forward to assisting you again in the future!

November 09, 2024

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The whole staff is amazing and Anthony always makes sure that the customers needs are met More

by RLSETHI.RS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman

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Nov 11, 2024

Rallye BMW responded

We are glad to hear that Anthony has always provided top-notch service. Thanks for trusting Rallye BMW with your automotive needs!

November 07, 2024

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Great ,Anthony persaud help us a lot . Great guy . The best. If we need something we will be back More

by IOANNA2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman

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Nov 07, 2024

Rallye BMW responded

We're glad to hear Anthony was a huge help during your visit to Rallye BMW, Ioanna. Thanks for taking the time to acknowledge his efforts!

October 26, 2024

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Very happy with rally I bought my car and I service it there great dealership great people More

by JOe
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Recommend Dealer
Yes
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Oct 28, 2024

Rallye BMW responded

Thank you so much, Joe! We appreciate your business here at Rallye BMW.

October 26, 2024

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Employee Rating

Very good dealership , I will be back there to do my maintenance and all my service More

by qusu0205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman

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Oct 28, 2024

Rallye BMW responded

We appreciate your support and look forward to assisting you again here at Rallye BMW.

October 26, 2024

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Service place is very professional . Everything thing is smooth and easy ,Chris is very understanding person. More

by KHURANA.MUKUL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman

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Oct 28, 2024

Rallye BMW responded

We're delighted to hear that Chris and the team at Rallye BMW provided a smooth and professional service experience. Thank you for sharing your feedback!

October 24, 2024

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Employee Rating

No confirm of appointment Did not mention that my house were left in car Had car inspected-did not replace broken wind shield wipe More

by rlee7852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman

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Oct 25, 2024

Rallye BMW responded

I apologize for the oversight regarding your appointment confirmation and the issues with your vehicle inspection. We strive to provide thorough service, so it's disappointing to hear about these missed details. Please reach out at your convenience so we can address this matter directly and ensure everything is resolved properly. Thank you, Chris Blanco - Service Manager - 516-833-4862

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