Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez | Page 26

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6
301 Reviews
4.6

301 Reviews

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301 Reviews of Brandon Martinez

May 18, 2024

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Employee Rating

It was an oil change, decently fast with a sense of urgency for me to go on about my day. While there took time to get my online shopping and when I know it was called that it was done... thank Brandon More

by Ace305
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Montenegro

May 20, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your oil change was done quickly and efficiently, allowing you to go about your day. It's great to know that you were able to get some online shopping done while you waited. We'll be sure to pass on your thanks to Brandon. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again! 😊

May 17, 2024

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Brandon was extremely efficient, informative and understanding. He explained and demonstrated knowledge for my concerns. More

by Julia
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Lancaster JR, Antwone Dixon

May 20, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Brandon was efficient, informative, and understanding, addressing your concerns with clear explanations and knowledge. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future!

May 17, 2024

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The process was easy from start to finish. Making the appointment, the organization when getting there, the responsiveness throughout and the ease of checking out and picking up my car. Brando More

by aimsch
Recommend Dealer
Yes
May 20, 2024

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that the entire process, from making the appointment to picking up your car, was easy and well-organized. It's great to know that Brandon was helpful and responsive, ensuring everything went smoothly. We appreciate your feedback and look forward to serving you again in the future!

May 13, 2024

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You ALL have and are professional and, you take care of your clients!!!! You value your customers More

by DEANKATHY1
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Recommend Dealer
Yes
May 14, 2024

Honda of Valley Stream responded

Thank you so much for your kind words! We are thrilled to hear that you find our team professional and attentive. Our customers are our top priority, and we strive to provide the best service possible. Your feedback means a lot to us and motivates us to keep up our efforts. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again!

May 13, 2024

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Outstanding customer service. I was very impressed with the quality of service they provided. Thank you. Alex was great. Montell was outstanding More

by NYYOLY
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Briyanna Jones , Jerry Lancaster JR

May 14, 2024

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you were impressed with the quality of our service. Alex and Montell will be thrilled to know they made such a positive impact. We appreciate your kind words and look forward to continuing to provide you with outstanding service in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

May 11, 2024

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Good customer service. Nice lobby. Straight forward and don’t push me to do more services. More

by tianareyes13
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Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

May 13, 2024

Honda of Valley Stream responded

We're delighted to hear that you had such a great experience with our customer service and facilities! Providing a comfortable and welcoming environment for our customers is important to us, and we're glad you enjoyed our lobby. We believe in transparency and respect for our customers' choices, so we're pleased to hear that you felt our approach was straightforward and free from pressure. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out.

May 10, 2024

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Took longer than I was led to believe would take , not necessarily fault of service center More

by DCINCIRIPINI
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Recommend Dealer
Yes
May 13, 2024

Honda of Valley Stream responded

We apologize for any inconvenience caused by the longer-than-expected wait time. While we strive to provide accurate estimates, sometimes unforeseen circumstances can arise that affect service duration. We appreciate your understanding and patience in such situations. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

May 07, 2024

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Advisor was knowledgeable and professional. Never oversold or undersold. Was honest and in todays world is rare. I return to this dealership because every time I’ve been I feel I’m not getting More

by 1bigpapi77
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh

May 07, 2024

Honda of Valley Stream responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

May 06, 2024

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Know what they are doing, work as promised, nothing less than reel dealer parts,your car feel bran new when you left the service station they have done excellent work. More

by DORETT10301957
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Recommend Dealer
Yes
May 06, 2024

Honda of Valley Stream responded

We're thrilled to hear that you had such a positive experience with our service team! At our dealership, we pride ourselves on our expertise and commitment to delivering top-notch service. Using genuine dealer parts ensures the highest quality repairs and maintenance for your vehicle. It's fantastic to hear that your car felt like new after our service, and we're grateful for your kind words. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

April 27, 2024

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Waited over about 2 hours for an inspection when I had an appointment and was told I could come in early. Was told my one of my brake systems needed a full redo for over $1,800 with $1,500 worth as recommend More

by Cbaer0528
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Recommend Dealer
No
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