Brandon Martinez
Brandon Martinez at Honda of Valley Stream
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Brandon Martinez

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
223 Reviews
4.8

223 Reviews

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223 Reviews of Brandon Martinez

May 09, 2025

Dealership Rating
Employee Rating

Staff was courteous and quick. On pick up they got me on my way in 5 minutes More

by CAKE1958
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

April 29, 2025

Dealership Rating
Employee Rating

Very good service they let you know what needs to be done with your car More

by yqueen3620@ aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you felt well-informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 23, 2025

Dealership Rating
Employee Rating

First, when I made my appointment online I said I wanted to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get i More

by missy204
Recommend Dealer
No

April 23, 2025

Dealership Rating
Employee Rating

My experience was good. They worked on the car in the amount of time they said they would. Brandon was great. More

by Joebloom123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Honda of Valley Stream responded

Hi there, Thank you for the feedback! We're glad everything went as expected and that Brandon provided great support during your visit. If there’s anything else we can assist with, please don’t hesitate to reach out!

April 18, 2025

Dealership Rating
Employee Rating

Brandon was a great host. He helped me with the lighting in my car, and he was also able to answer the questions that I had. More

by enedany06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Honda of Valley Stream responded

Hi Eneda, Thank you for the kind words! We're so glad Brandon was able to assist you and provide such a helpful experience. If you ever have more questions or need anything else, please don’t hesitate to reach out!

April 15, 2025

Dealership Rating
Employee Rating

Excellence in customer service, Attentiveness, and caring. I would continue to get my vehicle serviced there More

by dawnroxanne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Honda of Valley Stream responded

Hi there, We truly appreciate your kind words! It’s wonderful to hear that our team’s dedication and care made your experience a great one. We're grateful for your continued trust, and if there's ever anything you need, please don't hesitate to reach out!

April 15, 2025

Dealership Rating
Employee Rating

I had to wait two hours for my oil change, the service was great but two hours is a bit too long !! More

by jschmoolz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2025

Honda of Valley Stream responded

Hi there, Thank you for your honest feedback. We're glad to hear you were satisfied with the service itself. We truly value your time and appreciate your patience. We are constantly working to service vehicles with the highest quality of work at a speed that doesn't sacrifice that. If there’s anything we can do to improve your next visit, please don’t hesitate to reach out!

April 14, 2025

Dealership Rating
Employee Rating

Brandon made my visit pleasant and timely. First time I was happy with service department. More

by TOBEGINS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Honda of Valley Stream responded

Hi there, We’re so glad to hear this visit stood out in a positive way! Brandon will appreciate the recognition. If you ever need anything moving forward, please don’t hesitate to reach out!

April 05, 2025

Dealership Rating
Employee Rating

Good service, Brandon kept me up to dates, gave me clear steps. Would come back More

by IMANIDUROSEAU1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Honda of Valley Stream responded

Hi there! Thank you for the great feedback. We're glad Brandon kept you informed with clear communication throughout your visit. We look forward to welcoming you back anytime you need us!

April 01, 2025

Dealership Rating
Employee Rating

My recall for my Honda was performed professionally and with no delay def recc the dealer good luck More

by KIKEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Honda of Valley Stream responded

Hi there! Thank you for the great feedback. We're glad to hear your recall service was handled promptly and professionally. We appreciate the recommendation—if you ever need anything, we’re here to help!

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