Brandon Ballard

Everything went smoothly until the final delivery. After everything. Was complete, it took much too long to get delivery. The people were all great. After everything. Was complete, it took much too long to get delivery. The people were all great. More

by garyrein8 Verified Customer Verified Customer

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KOONS was fantastic- fair by the customer, gracious for our business and honest to their word. Facility was clean, professional and efficient. our business and honest to their word. Facility was clean, professional and efficient. More

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Brandon was quite helpful and patient. I tested several types of cars. Eventually, we narrowed things down to something I liked the most. After that, he found a way to make it happen — I tested several types of cars. Eventually, we narrowed things down to something I liked the most. After that, he found a way to make it happen — a nice deal. I have recommended Brandon (and the dealership) to family members. More

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I recently purchased a 2020 Jeep Gladiator from Koons Ford of Annapolis, and I highly recommend Brandon and Terri! They made us feel welcome and valued from the start. The test drive went smoothly, and t Ford of Annapolis, and I highly recommend Brandon and Terri! They made us feel welcome and valued from the start. The test drive went smoothly, and the entire purchasing process was efficient with clear and fair pricing. Brandon’s knowledge of the vehicle was invaluable, ensuring we felt confident with our new car. Terri guided us through the paperwork seamlessly and answered all our questions. We left excited and happy with our choice. If you're looking for a car, visit Koons Ford of Annapolis and ask for Brandon and Terri—you won't be disappointed! More

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Very please with my experience at the dealership. Brandon was responsive without being pushy. Helped find the perfect model after some research. Even when small challenges occurred he worked throug Brandon was responsive without being pushy. Helped find the perfect model after some research. Even when small challenges occurred he worked through them and kept communication open. Highly recommend him. More

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Very good experience with KOONS Ford of Annapolis. We bought the car after test driving. The process was efficient. Pricing was fair. Intro to the car was great. We left happy, We bought the car after test driving. The process was efficient. Pricing was fair. Intro to the car was great. We left happy, More

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Pleasure to do business with Koon’s Ford of Annapolis. Staff was great to deal with. Staff was great to deal with. More

by robertb770 Verified Customer Verified Customer

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They found me a vehicle and had it shipped to Annapolis. Fair price and good service except they tried to change price of the extended warranty at closing. Told them I would walk and they reverted to what Fair price and good service except they tried to change price of the extended warranty at closing. Told them I would walk and they reverted to what they promised. Have not used service dept yet. More

by markfeeney Verified Customer Verified Customer

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Easy to access, knowledgeable, professional, personable, very responsive ,great to work with,understanding,will shop there again if needed very responsive ,great to work with,understanding,will shop there again if needed More

by youker1 Verified Customer Verified Customer

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We had a tremendous experience with Brandon. He was responsive, kind, and knowledgeable throughout our process. He arranged a test drive for us and also two dealership visits (including one that He was responsive, kind, and knowledgeable throughout our process. He arranged a test drive for us and also two dealership visits (including one that was short nice and one where he was great with our young daughter). We would recommend Brandon to anyone searching for a car. More

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