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Bradley Hanthorn
Bradley Hanthorn at Boucher Hyundai of Janesville

Bradley Hanthorn

Regional Service Director

Boucher Hyundai of Janesville

2505 E Rotamer Rd
Janesville, WI 53546

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4.5
14 Reviews
4.5

14 Reviews

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14 Reviews of Bradley Hanthorn

January 06, 2026

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Employee Rating

I am impressed with service center for so clean shop and quick service! I will come back! More

by TALENTEDHANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Kapp, Janet Forquer

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Jan 06, 2026

Boucher Hyundai of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Janesville, we look forward to having you as a valued customer for many years to come! Ross Cartwright Service Manager 608-750-1200

November 09, 2025

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Employee Rating

The dealership was easy to get to and very clean. Received a greeting right away when pulling into service bay. Advisor was quick and attentive. More

by TPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Kapp, Janet Forquer , Lexi Wilson

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Nov 09, 2025

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

June 19, 2025

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Employee Rating

We waited about a month for our engine to be fixed. They rushed putting in the engine to where it started having issues starting. The batter wasn't even connected completely!! Which from the sounds of More

by greenlau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hunter Kapp , Ross Cartwright, Lexi Wilson

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Jun 22, 2025

Boucher Hyundai of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ross Cartwright Service Manager 608-750-1200

Jul 01, 2025

greenlau responded

I reached out to the dealership via their website. Still have yet to hear from someone about my concerns. So i guess my issue isn't of importance to the janesville hyundia dealership.

March 14, 2025

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My service was so Fast, efficient… love the videos i received about my cars health More

by SHANNONREIDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2025

Boucher Hyundai of Janesville responded

Thank you, Shannon, for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

February 09, 2025

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Employee Rating

Very clean and comfortable waiting area. I was kept informed of work being done on my vehicle. Very nice people in all departments. More

by SCARFQUEEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2025

Boucher Hyundai of Janesville responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

January 27, 2025

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Employee Rating

They treated me like family and they did every thing they said they wood thank you voucher group you done good More

by robertbrohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Botten , Ross Cartwright, Joe Valdez

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Jan 27, 2025

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, Robert, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

January 02, 2025

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Employee Rating

I've had pleasant purchase, and it was amazing the vehicle that I purchased is also amazing I'm not going to complain about anything I'm quite happy and very happy of the vehicle that I purchased Hyun More

by pharmmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Botten , Ross Cartwright, Joe Valdez

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Jan 03, 2025

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200

January 01, 2025

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Employee Rating

They did exactly as they promised and didn’t give me no grief at all More

by brian.p.sherwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Cartwright, Joe Valdez

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Jan 02, 2025

Boucher Hyundai of Janesville responded

We are very happy to have provided you with such a positive experience, Brian! We sincerely value your business and look forward to your next visit. Ross Cartwright Service Manager 608-750-1200

January 01, 2025

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Employee Rating

Joe was efficient and courteous. Listened to my concerns and gave me professional guidance through my service More

by House53511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oneida Acosta, Zackery Sederstrom, Cameron Mallory, Jalin Washington, Tim Linton , Matthew Baker, Ross Cartwright, Noel Jhocson, Joe Valdez

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Jan 02, 2025

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Boucher Hyundai of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200

November 19, 2024

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Employee Rating

Joe Valdez is the BEST! He took care of my vehicle's issue quickly, and had it back on the road ASAP! More

by PETENOGAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Cartwright, Joe Valdez

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Nov 19, 2024

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Ross Cartwright Service Manager 608-750-1200

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