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Billy Herbert
Billy Herbert at Galleria BMW

Billy Herbert | Page 15

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
198 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

4.9

198 Reviews

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198 Reviews of Billy Herbert

April 26, 2024

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Everyone is very polite and professional. Billy is awesome and always remembers me and what I have going on. More

by dsallee73
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Recommend Dealer
Yes
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Apr 27, 2024

Galleria BMW responded

We could not be happier to hear this! We really appreciate you, and could not be happier to hear that you think Billy is as awesome as we do! Thank you so much for your kind words and business!!

April 26, 2024

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The staff is always welcoming and friendly to me. The service is quick and efficient. More

by rhondagaddis
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

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Apr 27, 2024

Galleria BMW responded

Thank you very much, Rhonda! We really appreciate your business and kind words, and we hope to work with you again in the future!

April 26, 2024

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The service department is great. Very helpful, courteous, and knowledgeable. Billy was especially helpful and answered every question we had. The work was done in a timely manner, ac More

by Bobby
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Recommend Dealer
Yes
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Apr 27, 2024

Galleria BMW responded

Thank you so much for your recommendation, Bobby! We really appreciate your taking the time to share such kind words about Billy and our service department. We really appreciate your business and trust, and hope to continue to work with you in the future!

April 26, 2024

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Service was outstanding. Billy was a top notch service advisor. Loaner car was appreciated. Communication was great! More

by pastorchadmills
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Recommend Dealer
Yes
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Apr 27, 2024

Galleria BMW responded

Thank you so much, pastorchadmills! We could not be more pleased to hear that Billy and our dealership were able to provide you with outstanding service and an overall wonderful experience. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate you!

April 26, 2024

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Billy Herbert and the Service Staff are professional, experienced, care about me and very courteous. More

by Melmar
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West

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Apr 27, 2024

Galleria BMW responded

Thank you so much for sharing such kind words about Billy and our service staff, Melmar! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust!

April 20, 2024

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It was an ok experience. I wasn’t blown away. I was quoted one price for tires and paid $300 more. The overall visit was over 2 plus hours waiting for truck wash. The rims we More

by Locddoctor
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Recommend Dealer
Yes
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Apr 22, 2024

Galleria BMW responded

Thank you for sharing your experience as well as your feedback! We really appreciate it, as it is the only way that we can truly understand your experience. Thank you for your business and for trusting your vehicle with our dealership. We promise to shoot for 5 stars next time.

April 18, 2024

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The employees in the service center are very friendly, knowledgeable and helpful every time I have been there More

by jcbosco
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Recommend Dealer
Yes
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Apr 22, 2024

Galleria BMW responded

Thank you so much for your business and kind words. We are so pleased to hear that you had such a friendly, helpful, and knowledgable experience with our service center. If there is anything else that we can assist you with, please do not hesitate to reach out!

April 18, 2024

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Friendly people, they communicated with me through the process (with videos!!), gave complete details so I could make the appropriate decision. This is the fourth BMW dealership with whom I have worked, d More

by usma82.lynn
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Recommend Dealer
Yes
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Apr 18, 2024

Galleria BMW responded

Thank you so much! We are so happy to have been able to provide you with a comfortable and overall great experience. We really appreciate you trusting your vehicle with our dealership, and hope that you will reach out if you ever need anything in the future. Thank you again!

April 18, 2024

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Work is consistently performed timely and efficiently. Customers are kept informed as to progress or any unforeseen issues. More

by Michaelandrewross
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Recommend Dealer
Yes
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Apr 18, 2024

Galleria BMW responded

Michael, Thank you very much for sharing such kind words. We are so happy to have been able to provide you with timely and efficient experiences. If there is anything else we can assist you with, please do not hesitate to reach out!

April 17, 2024

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Every one was very courteous and pleasant. They made our experience great. The job was done promptly and efficiently. More

by LDuffy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

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Apr 17, 2024

Galleria BMW responded

Thank you very much for your kind words about our team and dealership, LDuffy! We are so pleased to hear that you had such a courteous and pleasant experience with our team and could not be happier to have been able to make your experience great! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust.

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