

Bill Mcgrath
Service Manager
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
27 yrs, 6 mos
340 Reviews
Write a Review340 Reviews of Bill Mcgrath
September 09, 2025
Always a relief to take my Jetta to Colonial, because I always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they d always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they do a great job communicating on timelines, etc. And the service work is always first class! More
Other Employees Tagged: Bill Fallon, Jon Lacey, Dylan Begin
September 08, 2025
I was in a difficult situation with another dealership, and Gina and Aamir stepped in and completely turned things around. They approached my problem with creativity, patience, and a level of care that fel and Gina and Aamir stepped in and completely turned things around. They approached my problem with creativity, patience, and a level of care that felt truly personal. Their dedication and customer service went above and beyond anything I expected. I can’t recommend Gina, Aamir, and the entire Colonial VW team highly enough— they genuinely make the experience feel effortless and rewarding. More
Other Employees Tagged: Gina Martinez, Mike Pender, Renato Lima, Brendan Gallagher, Aamir Iqbal
August 31, 2025
Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More
Other Employees Tagged: Bill Fallon, Pierre Saliba, Gina Martinez, Jon Lacey, Dylan Begin, Mike Pender
August 27, 2025
Vehicle did not match the dealers description. It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a search game for parts it’s suppose to have already have. More
Other Employees Tagged: Gina Martinez, Jon Lacey, Dylan Begin, Mike Pender, Renato Lima, Brendan Gallagher, Patrick Gloss, Tara Magaw
August 19, 2025
I have purchased 8 cars from this dealer over the years. Great experience from parts to service to sales. Highly recommend. Great experience from parts to service to sales. Highly recommend. More
Other Employees Tagged: Pierre Saliba, Brendan Gallagher
August 19, 2025
My Tiguan buying experience at Colonial VW has been positive. Everyone has been professional & courteous which is a reflection on their job satisfaction. I would highly recommend my salesman, Patrick positive. Everyone has been professional & courteous which is a reflection on their job satisfaction. I would highly recommend my salesman, Patrick Gloss, through all phases of the acquisition - he listened well to my needs, was knowledgeable & informative, followed through but not with high pressure, and ultimately helped me find a great car! More
Other Employees Tagged: Brendan Gallagher, Patrick Gloss
July 27, 2025
Service department is awesome! They’re the reason why I’ve bought consecutive cars here. They’re the reason why I’ve bought consecutive cars here. More
Other Employees Tagged: Jon Lacey, Dylan Begin
July 26, 2025
We have been going to Colonial Volkswagen for 25 yrs and have purchased 2 other vehicles We have to say that this by far has been our BEST experience buying a car, because of our sales person Ella, ,Sh have purchased 2 other vehicles We have to say that this by far has been our BEST experience buying a car, because of our sales person Ella, ,She was wonderful to work with from beginning to end, Ella even came in on her day off during the process . More
Other Employees Tagged: Mike Pender, Brendan Gallagher , Ella Pender
July 25, 2025
Always professional and honest. I've bought and serviced my cars here for over 12 yrs. I've bought and serviced my cars here for over 12 yrs. More
Other Employees Tagged: Bill Fallon, Jon Lacey, Dylan Begin



