Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough

Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

Contact Me
4.9
696 Reviews
4.9

696 Reviews

Write a Review

696 Reviews of Bill Fallon

October 27, 2025

Dealership Rating
Employee Rating

The dealership broke a piece inside of my car and tried to hide with with electrical tape. I didn’t discover it till a week later when I’m driving and a piece of my car fell off that had been taped up by t More

by MARISSASKOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 26, 2025

Dealership Rating
Employee Rating

I am happy with my new volkswagen jetta sport. Wish it could have been an sel model but that's my bad. More

by hpydestiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 23, 2025

Dealership Rating
Employee Rating

Everyone is always friendly and helpful - efficient with time as well! Great space to work while I waited for the service to be completed. More

by Amanda J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2025

Dealership Rating
Employee Rating

Great customer service! Clear communication about the needs of the vehicle and attention to detail. More

by ledebuhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath

October 20, 2025

Dealership Rating
Employee Rating

I appreciate the communication that was given, answering any questions I had and was able to get my car back to me same day. Very friendly and easy going. More

by sboivin2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2025

Dealership Rating
Employee Rating

Service was good from start to end. They r attentive and prompt, and detailed. Thank u More

by RLSUSARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2025

Dealership Rating
Employee Rating

happy with service unhappy with trying to learn and understand this new car manual very difficult to understand and work with as I attempt using this car perhaps more attention from salesman woul More

by DORA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

October 13, 2025

Dealership Rating
Employee Rating

Fast and to the point, no fuss, easy. This is what a good service department looks like, with people who talk to you, online appointments, video explanations, and upfront pricing. More

by law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

October 09, 2025

Dealership Rating
Employee Rating

Service was professional. All questions were heard and answered in a patient, professional and concise manner. Overall the entire experience was pleasant and peaceful. More

by jdonat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

October 02, 2025

Dealership Rating
Employee Rating

The dealership is prompt when getting started to work on the vehicle and I'm usually out in a very timely manner. The waiting area is nice and is clean. The team provides appropriate feedback on any issue More

by TAGALUSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

1
...

Dealership Inventory (230 Vehicles)

used 2022 Volkswagen Tiguan car, priced at $26,102
2022 Volkswagen Tiguan
used
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Tiguan car, priced at $33,987
2025 Volkswagen Tiguan
new
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Taos car, priced at $27,885
2025 Volkswagen Taos
new
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas car, priced at $41,716
2026 Volkswagen Atlas
new
Opal White Pearl exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Taos car, priced at $32,869
2025 Volkswagen Taos
new
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas car, priced at $42,632
2025 Volkswagen Atlas
new
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive