Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough
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Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
620 Reviews
4.9

620 Reviews

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620 Reviews of Bill Fallon

March 13, 2025

Dealership Rating
Employee Rating

Colonial VW of Westborough is fantastic! The entire team was professional, efficient, and got the job done on time. Friendly and trustworthy service all around! Thank you! More

by JANICEOCKERBY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin , My shuttle buddies: Whiting and Chuck(?) sorry I don’t remember

March 08, 2025

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I bought 2021 Jetta very happy with my purchase it was a car that intended to use to Promote my new book permanent revolution Authoritarianism Fascism and Totalarinsm in the 20th century published in 1942 More

by nathanielfridman
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin

March 03, 2025

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I've been dealing with Colonial VW of Westborough for over 25 years. Bill -- and several other people -- is one of many reasons I come back. More

by MB
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Recommend Dealer
Yes

February 19, 2025

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Great team that understands customer service. They did their best to accommodate me throughout a lengthy repair and I would recommend them to anyone looking to service their car. More

by petersjonathan3
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

February 15, 2025

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I drive from Boston to have my cars serviced at Colonial Volkswagen in Westborough because of Kevin and Billy. Kevin and Billy always go above and beyond to service my cars and even help me decide on which More

by SLBOSSI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath, Dylan Begin , Kevin Cross

February 14, 2025

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we have bought our cars at this dealership. had service as well, very happy, and satisfied with this dealership. Thank you again. More

by SDAWES4
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Recommend Dealer
Yes

February 13, 2025

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Bill is great ! The process was super easy and didn’t take long at all. Bill was very helpful and has a great positive attitude very kind! Over all great service! More

by MARIAHBERRY7
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath, Aamir Iqbal

February 11, 2025

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The service dept at Colonial Westboro is top shelf. I've been a customer for 20 years and will not go anywhere else for service. More

by DRDEREGIS
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

February 11, 2025

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Employee Rating

Very good. Better / more signage upstairs for service dept would help. Blah blah blah for 15 word minimum. Points off for that. :-( More

by mhagen360
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Recommend Dealer
Yes

February 07, 2025

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I had a fantastic experience at Colonial VW, thanks to Dylan! From start to finish, he was professional, friendly, and made the entire service appointment a breeze. His communication was top-notch—keeping More

by Rishi Desai
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin

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