Bill Fallon

Truly excellent service, short wait time and knowledgeable advisor. Thank you for your help William ! knowledgeable advisor. Thank you for your help William ! More

by nmarzugi Verified Customer Verified Customer

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Fantastic communication throughout the repair process. Bill was always available to answer questions, and the techs updated me with videos to show their work! Highly recommend bringing your vehicle here Bill was always available to answer questions, and the techs updated me with videos to show their work! Highly recommend bringing your vehicle here! More

by rrglo Verified Customer Verified Customer

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Service was exceptional. Everything was done quickly and communication was great. Best experience I’ve had. Everything was done quickly and communication was great. Best experience I’ve had. More

by Seang827827 Verified Customer Verified Customer

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The car was serviced as expected and returned within a reasonable amount of wait time. No surprises or disappointments, and the service exchange was pleasant and helpful. reasonable amount of wait time. No surprises or disappointments, and the service exchange was pleasant and helpful. More

by tiguan2015 Verified Customer Verified Customer

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Best communication experience I've ever had when working with a service center/mechanic. I appreciated being able to easily get in touch with the service department every time I had a question (via phone ca with a service center/mechanic. I appreciated being able to easily get in touch with the service department every time I had a question (via phone call or text) and all the updates I received while waiting for a repair part to arrive and then once the work was completed. Huge help to a stressful situation dealing with car repairs while 300 miles from home! More

by hms Verified Customer Verified Customer

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Great service and great people. They took care of all our needs and in a timely manner. I would recommend friends and family. They took care of all our needs and in a timely manner. I would recommend friends and family. More

by sgp1090 Verified Customer Verified Customer

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I have written too many reviews for Colonial VW over the years. They all say pretty much the same thing. Have worked with Bill and Jonathan (my "go to" for 10 years) and have never been disapointed. They years. They all say pretty much the same thing. Have worked with Bill and Jonathan (my "go to" for 10 years) and have never been disapointed. They are top notch! More

by RFA Verified Customer Verified Customer

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Amazing crew at Colonial VW of Westborough. Everyone we worked with was knowledgeable, honest and kind. This purchase was easy and smooth and all of our questions answered. This is one of the b Everyone we worked with was knowledgeable, honest and kind. This purchase was easy and smooth and all of our questions answered. This is one of the better experiences I’ve had buying a new car. More

by MBLUM2011 Verified Customer Verified Customer

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This is my fourth vehicle purchased from Colonial. I will never go to another dealership. I will never go to another dealership. More

by suzybonzo Verified Customer Verified Customer

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All services were reviewed and explained to me. Car was done earlier than I asked. Very pleasant experience Car was done earlier than I asked. Very pleasant experience More

by lauraj.jean Verified Customer Verified Customer

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