Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza | Page 6

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
392 Reviews
4.9

392 Reviews

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392 Reviews of Bill Cosenza

December 31, 2025

Dealership Rating
Employee Rating

Friendly, professional service - kept me well informed throughout the service. Bill really takes time for his customers. More

by cvesposito
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

December 31, 2025

Dealership Rating
Employee Rating

Best dealership I have used in 30+ years of owning BMWs. Service, sales, parts all first-rate. I would not take my cars anywhere else. More

by Rwsmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi, Anthony Blubello, Kevin Mahoney

December 30, 2025

Dealership Rating
Employee Rating

Excellent service. Thorough & timely. Great communication with customers while car is Bring serviced. Great value & easy to work with. More

by cancelmo
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

December 24, 2025

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Employee Rating

Service was fast and pleasant. I appreciated having a loaner over the weekend. All the issues with my car were fixed at one time. More

by mmjoarder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle , Frank Adinolfi, Ian Khan—5 stars

December 24, 2025

Dealership Rating
Employee Rating

As always, Bill took care of my service needs professionally and was very helpful and informative. Work was completed as promised and I was on my way. More

by Mf267245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 22, 2025

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Employee Rating

Good service as always Got my annual inspection done while waited. Good service as always. More

by YOUYA
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

December 19, 2025

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Employee Rating

Service was smooth, Bill was straightforward, polite and clear in his communication. It took a while for the shop to work on my car, but when they did, the work was done quickly. Overall, good experience! More

by ankit.iitb.kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2025

Dealership Rating
Employee Rating

Great Great experience, professional on time courteous Thank you very much and have a great holiday season More

by ali.abedin
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

December 17, 2025

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Employee Rating

Professional and friendly Bill is always Professional friendly and makes you feel right at home More

by RGRACE0
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

December 13, 2025

Dealership Rating
Employee Rating

Carolyn stepped for my usual service advisor and took great care of my vehicle in a timely fashion More

by Dr Pete C
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

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