Once I purchase my car he was very rude to me telling me
he did me a favor WOW I helped him get a commission
he did me a favor WOW I helped him get a commission
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by tanyaross1010
Verified Customer
Verified Customer
Nov 27, 2025 -
Spitzer Kia Cleveland responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Nov 27, 2025 -
Spitzer Kia Cleveland responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
The young lady I had was wonderful!
Explained everything and was very kind and friendly
Explained everything and was very kind and friendly
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by minarussell2020
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2025 -
Spitzer Kia Cleveland responded
Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!
Had a great experience buying from here with George!
Super friendly and never pushed for us to make a deal. Worked super hard to make our experience great and ensured any issues we had was taken care of
Super friendly and never pushed for us to make a deal. Worked super hard to make our experience great and ensured any issues we had was taken care of immediately. Would definitely come back and buy from here and work with George again in the future without a doubt!
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by Kyle
Nov 14, 2025 -
Spitzer Kia Cleveland responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Kia Cleveland are glad to have you as a customer.
I had a bad experience this time I bought two cars from
them to do an oil change it took 2 hours and 15 minutes My oil changes is done in an hour My car sit outside because they said that they had a proble
them to do an oil change it took 2 hours and 15 minutes My oil changes is done in an hour My car sit outside because they said that they had a problem with their computer and nobody even worried about my car for over an hour after the time I was supposed to be there
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by pauldennine
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2025 -
Spitzer Kia Cleveland responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
I love there.
They treat you like family. Service was fast and easy. Recommend it to all my friends
They treat you like family. Service was fast and easy. Recommend it to all my friends
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by dangerwoman1960
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2025 -
Spitzer Kia Cleveland responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.
Fast and very friendly!
! The team goes out of there was to answer your questions
! The team goes out of there was to answer your questions
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by LHOVANEC
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2025 -
Spitzer Kia Cleveland responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Clean organized everyone is friendly and courteous and
always on schedule with appointments thanks for all everyone does
always on schedule with appointments thanks for all everyone does
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by STEVEMCRITCHLEY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kimberly Clay-Carrillo
Nov 07, 2025 -
Spitzer Kia Cleveland responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
The service is first rate.
Belinda Frost is wonderful always takes care of my issues and keeps me informed on my cars progress and makes sure that my car is ready on time and al
Belinda Frost is wonderful always takes care of my issues and keeps me informed on my cars progress and makes sure that my car is ready on time and always washed. She’s a keeper
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by Richard Ballard
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2025 -
Spitzer Kia Cleveland responded
Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!
Work done was fine but communication from the contact
person was lacking. After initial call at 8:15 I was never told or contacted about ready time. Called 3x starting at 4:00 leaving multiple voice msg
person was lacking. After initial call at 8:15 I was never told or contacted about ready time. Called 3x starting at 4:00 leaving multiple voice msgs but never called back. Finally just went to dealer at 5:15 and told car was ready.
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by FBUDZIAK
Verified Customer
Verified Customer
Service Price Transparency
Nov 02, 2025 -
Spitzer Kia Cleveland responded
Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!
Had an oil change done on my Lexus and other free service
like wheel balancing which also comes with it,a great deal I would recommend cos my car runs like a brand new car,I’ll always recommend them if you w
like wheel balancing which also comes with it,a great deal I would recommend cos my car runs like a brand new car,I’ll always recommend them if you want a job well done with lots of freebies that’s gonna mk your car runs like new again 👍
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by okorokwonmecha
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2025 -
Spitzer Kia Cleveland responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.