Ashley Hornung
Ashley Hornung at Germain Lexus of Easton

Ashley Hornung

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.6
76 Reviews
4.6

76 Reviews

Write a Review

Dealership Experience

1 yr, 4 mos

Industry Experience

11 yrs, 6 mos

Specialties & Trainings

Senior certified

76 Reviews of Ashley Hornung

January 21, 2026

Dealership Rating
Employee Rating

The team at Germain Lexus of Easton provided us with exceptional customer service from the moment we checked-in until we checked-out. Their process was smooth and seamless which made for a great experie More

by virginia_edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero, Jeff Hathcock

Jan 21, 2026

Germain Lexus of Easton responded

Virginia, thank you for sharing your feedback about our seamless and professional customer service! We appreciate your business and we hope to see you again at Germain Lexus of Easton!

January 19, 2026

Dealership Rating
Employee Rating

Ashley is awesome to work with, car was in and out quickly I would recommend More

by Dave.adams6612
Recommend Dealer
Yes

Other Employees Tagged: Ashley Hornung

Jan 20, 2026

Germain Lexus of Easton responded

Thank you, Dave, for stopping by to leave Germain Lexus of Easton a wonderful review! Ashley will appreciate your kind words.

January 07, 2026

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Employee Rating

Everyone was nice and friendly as she explained everything for my next visit for a complete tuneup and a car wash was great complementary staff was very nice More

by MichaellGalloway52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Jan 08, 2026

Germain Lexus of Easton responded

Thank you for sharing your experience! We appreciate your kind words and look forward to seeing you next time at Germain Lexus of Easton, Michael!

January 06, 2026

Dealership Rating
Employee Rating

Germain Lexus of Easton has always been fair with me regarding service. Germain took great care of my first Lexus and now they are doing the same excellent care for my second Lexus. Thank you!!! More

by DKMCCIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Germain Lexus of Easton responded

It means so much to us that you've returned to our team with your second Lexus! Thank you for choosing Germain Lexus of Easton and for sharing your support for our Service Department. We are grateful to have you as a customer!

January 03, 2026

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It’s always an excellent experience when I take my car to get it serviced at Germain. Great staff and experience. More

by Amy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Germain Lexus of Easton responded

Amy, we're so glad that you've had excellent experiences with our team! Thank you for choosing Germain Lexus of Easton for your service needs. See you next time!

January 03, 2026

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Employee Rating

I’ve been to a few dealers in Columbus, and no one treats you better than Germain Lexus of Easton. More

by McMek26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Germain Lexus of Easton responded

Thanks so much for the 5-star review of Germain Lexus of Easton!

January 01, 2026

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Employee Rating

Joshua - always does great job for me. He knows my car and informs me if there are any issues More

by jyotijvp
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua

Jan 05, 2026

Germain Lexus of Easton responded

Here at Germain Lexus of Easton, we are always thankful for positive feedback from our customers. Thank you for your kind words!

December 30, 2025

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Employee Rating

Very professional Easy to work with. Would definitely recommend to others. Completes work as promised. More

by bkkds27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: None

Dec 31, 2025

Germain Lexus of Easton responded

It means a lot to hear you would recommend us to others! Thank you for choosing Germain Lexus of Easton and for sharing your experience!

December 28, 2025

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Great service and very accommodating just sad didn’t have part nationwide to fix my vehicle. More

by awallace655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2025

Germain Lexus of Easton responded

Thank you for the great review. We look forward to seeing you again at Germain Lexus of Easton!

December 24, 2025

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Employee Rating

I was in and out quickly. The service was outstanding. I was greeted immediately and my paperwork was already completed More

by TLOLSEN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Germain Lexus of Easton responded

We are delighted to hear that our team had everything ready for you at Germain Lexus of Easton! Thank you for sharing your positive feedback!

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