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Ashley Hornung
Ashley Hornung at Germain Lexus of Easton

Ashley Hornung | Page 2

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.7
104 Reviews
4.7

104 Reviews

Write a Review

Dealership Experience

1 yr, 7 mos

Industry Experience

11 yrs, 9 mos

Specialties & Trainings

Senior certified

104 Reviews of Ashley Hornung

March 23, 2026

Dealership Rating
Employee Rating

Ashley was awesome! Very knowledgeable, very friendly, and just overall a great experience. Great experience, checking out as well. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Mathews, Joshua Barnes, Trey Milush, Kasey Dublin, Kevin Daniels, Donna Mogavero, Jorden Ford , Terri Layman! Wonderful

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Mar 23, 2026

Germain Lexus of Easton responded

Kim, we're happy to hear Ashley provided such an awesome experience at Germain Lexus of Easton. Thank you for sharing your feedback!

March 20, 2026

Dealership Rating
Employee Rating

They are very friendly at the dealership and are constantly informing you of what is going on with your car. More

by Pjco52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

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Mar 23, 2026

Germain Lexus of Easton responded

Thanks for the wonderful feedback! We're glad to hear you felt informed and comfortable throughout your visit. We look forward to seeing you again at Germain Lexus of Easton!

March 19, 2026

Dealership Rating
Employee Rating

Good place to get your Lexus serviced. Take care of recalls. Have loaners available if you've purchased your car there. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2026

Germain Lexus of Easton responded

Jim, we are happy to provide our customers with top-notch service here at Germain Lexus of Easton! Thank you for your business and for your review!

March 14, 2026

Dealership Rating
Employee Rating

Got me in for urgent request. The service was great! Appreciated. Made me strongly consider getting my next car here. More

by Ljustic7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

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Mar 16, 2026

Germain Lexus of Easton responded

Thank you for sharing your kind words about our service team! It means a lot to hear that you are considering Germain Lexus of Easton for your next car. We hope to welcome you back for your next visit.

March 11, 2026

Dealership Rating
Employee Rating

Ashley was nice prompt. Will let me know what is going on with my car. More

by Kee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

Germain Lexus of Easton responded

Thanks for the positive feedback, Kee! We're glad Ashley was able to assist you promptly at Germain Lexus of Easton.

March 10, 2026

Dealership Rating
Employee Rating

Ashley in service makes this the best lexus dealer to have your car serviced at. She makes it very convenient and easy to deal with. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

Germain Lexus of Easton responded

John, we're glad Ashley made your service experience seamless at Germain Lexus of Easton. Thank you for choosing us!

March 10, 2026

Dealership Rating
Employee Rating

Everyone was courteous and pleasant. Car maintenance was very well performed. Service was efficient. I feel satisfied. More

by wagonx2076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2026

Germain Lexus of Easton responded

We are so happy to hear you feel satisfied and supported by our team! Thank you for choosing Germain Lexus of Easton and for sharing your experience.

March 08, 2026

Dealership Rating
Employee Rating

We have purchased 6 Lexus vehicles from Germain & have never had an issue w/any. Wonderful to deal with! Service outstanding !! More

by plewis911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

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Mar 09, 2026

Germain Lexus of Easton responded

Thank you for your continued trust and support! We truly appreciate your business and look forward to serving you again in the future. See you next time at Germain Lexus of Easton!

March 03, 2026

Dealership Rating
Employee Rating

Everyone I talked to was very friendly. I was updated about my car when they were working on it and the work was done in a timely manner. Always a pleasant experience. More

by jcgeig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Jorden Ford

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Mar 04, 2026

Germain Lexus of Easton responded

Thank you for sharing your feedback with us! We hope to see you back at Germain Lexus of Easton!

March 01, 2026

Dealership Rating
Employee Rating

Lexus provides great service. They gave us a loaner car to use for the day. They called us when the car was ready. More

by AROUSH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 03, 2026

Germain Lexus of Easton responded

We love hearing about your positive experience with the Germain Lexus of Easton team! Thank you for your business and your support! See you next time!

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