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Antonio Holmes
Antonio Holmes at Norm Reeves Toyota Dallas

Antonio Holmes | Page 12

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.6
139 Reviews
4.6

139 Reviews

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139 Reviews of Antonio Holmes

March 30, 2025

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Employee Rating

Very efficient and knowledgeable about the care of my car in a timely manner thank you More

by nellbbrownn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2025

Norm Reeves Toyota Dallas responded

Thank you for the wonderful feedback! We appreciate you trusting the Norm Reeves Toyota Dallas team with your vehicle and look forward to serving you again next time!

March 19, 2025

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Employee Rating

Long wait, pricing surprises but really great coffee. I just came for the oil change so I’ll have to get the rest of stuff later. More

by ctkromeo
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski , Justin Auchter

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Apr 01, 2025

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. We apologize for the wait and any unexpected pricing, but we're glad to hear you enjoyed our coffee! If there's anything else we can assist with or if you'd like to discuss further, please feel free to reach out directly.

March 16, 2025

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Employee Rating

Antonio was very helpful in keeping me posted on progress - I will come back to norm reeves because of the helpful sery More

by Scott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

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Mar 17, 2025

Norm Reeves Toyota Dallas responded

Hi Scott, we're delighted to hear that Antonio's assistance made a positive impact on your experience at Norm Reeves Toyota Dallas. We look forward to welcoming you back in the future! Safe travels!

March 16, 2025

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Good service and good person. Will ask for him from now on. Thanks for the help. More

by RoxieElr
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Norm Reeves Toyota Dallas responded

Your feedback made our day! Thanks for the five-star review! - Norm Reeves Toyota Dallas

March 10, 2025

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Employee Rating

It was great experience serving was amazing they explained everything very well love the response for all my needs More

by Eagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena, Edwin Aguilar, Harveen Toor , Justin Auchter, Ronald Gallagher, Carlos Lopez, Hilary Peoples

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March 07, 2025

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Every dealership I've ever visited offer things like a complimentary carwash or tipoff fluids , if you're there to get your car serviced.! When I asked about the car wash, instead of saying "we don't offe More

by latachie725
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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March 04, 2025

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Other than it taking over 2 hours to do my 10,000 mile check everything was great. More

by Monique
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Service Time
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Recommend Dealer
Yes
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Mar 04, 2025

Norm Reeves Toyota Dallas responded

We appreciate you bringing the delays you experienced for your 10,000-mile check for your Toyota to our attention, Monique! That way, we can figure out how to streamline check-ups like this to make them more efficient. We're happy that you did have a satisfying service visit. Thanks so much for choosing us!

March 03, 2025

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We are so grateful for technicians that know best. For the customer, we trust your advice, feel very comfortable with all selections for us. More

by Doylean Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, Edwin Aguilar, Donna White , Brad Allen, Justin Auchter, Oscar Boyd, Ronald Gallagher, Jimmy Rascoe

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Mar 03, 2025

Norm Reeves Toyota Dallas responded

It's important for our service team to know everything there is to know about maintaining and fixing any car in the Toyota lineup and any other make and model. We're glad that you felt that high level of service, Doylean! When you're ready for service again, you know where to find us. Thank you!

March 02, 2025

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Fast, efficient and friendly service. I was able to leave in about an hour. Everything went great More

by beccamarquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Mar 03, 2025

Norm Reeves Toyota Dallas responded

That's awesome, Becca! We're pleased that your service visit for your Toyota went so well. This is the type of service we strive for and hope that we can keep this momentum going. Thanks so much, and we welcome you to return at any time!

February 28, 2025

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Employee Rating

Antonio is always great and goes above and beyond to take care of me and my mom More

by briarts07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena

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Feb 28, 2025

Norm Reeves Toyota Dallas responded

We appreciate you and your mom bringing your Lexus into our service center! Antonio will be happy with your loyalty, and we hope you stick with us for many years to come. Thanks so much, and we're happy to serve you any time!

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