Angelo Gagliano
Angelo Gagliano at Gordie Boucher Ford of Menomonee Falls

Angelo Gagliano | Page 2

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
92 Reviews
4.7

92 Reviews

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92 Reviews of Angelo Gagliano

October 11, 2026

Dealership Rating
Employee Rating

Everything was great. The service was wonderful and didn't take long. Everything was great. The service was wonderful and I didn't have to wait long. I really appreciated More

by TWOW2T
Recommend Dealer
Yes

Other Employees Tagged: Angelo Gagliano

Oct 11, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad the service on your Ford Escape felt seamless and you didn’t have to wait long. Knowing that our service was prompt and attentive means a lot to our team. Jeff Samp General Sales Manager 262-225-9010

October 03, 2026

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Employee Rating

Bad communication. Had to make several trips and phone calls to get a rental car in the first place. Repair took twice as long as expected. Then, one day after I got th More

by SeanReview
Recommend Dealer
No

Other Employees Tagged: Angelo Gagliano

Oct 08, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jeff Samp General Sales Manager 262-225-9010

September 30, 2026

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Employee Rating

Service people doesn't get out of their chair to meet with the customer, but the customer must come in and wait until they knowledge you to speak to them. Wasn't kept informed of the work or status of my More

by FGONZ2185
Recommend Dealer
No

Other Employees Tagged: Angelo Gagliano

Oct 04, 2026

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jeff Samp General Sales Manager 262-225-9010

September 30, 2026

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Employee Rating

Truck broke down on me drove it in for service & Angelo took Great Care of me !! Thank You !!!! More

by BOUDNIKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad Angelo could take great care of you when your F-150 broke down. Your kind words and five-star rating mean a lot to our service team. Jeff Samp General Sales Manager 262-225-9010

September 24, 2026

Dealership Rating
Employee Rating

The person that did my service was polite, knowledgeable, friendly. He did a great job and it was a reasonable price. More

by SSHFDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing that your service visit on your Ford F-150 felt friendly, informative, and reasonably priced means a lot to our service department. Thank you for your kind words. Jeff Samp General Sales Manager 262-225-9010

September 24, 2026

Dealership Rating
Employee Rating

I appreciated the prompt service and informative video it was well done the whole department was very professional More

by mcculley33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar, Mike McCulley

Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your mention of the informative video highlights how our service department values clear communication during the service on your Ford Escape. Knowing that our prompt service and professionalism met your expectations is truly rewarding. Thank you for your five-star rating. Jeff Samp General Sales Manager 262-225-9010

September 24, 2026

Dealership Rating
Employee Rating

Great service as usual from staff definitely always would go back 100% recommend to friends and family More

by jcpackerfan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our service team could provide consistently reliable care for your Ford F-150. Knowing you’d recommend us wholeheartedly to friends and family means a lot to our team. Jeff Samp General Sales Manager 262-225-9010

September 23, 2026

Dealership Rating
Employee Rating

It is always a pleasure to come into the dealership. Angelo is always awesome to work with. Always keeps me up to date on any repairs and very personable More

by kklabunde
Recommend Dealer
Yes

Other Employees Tagged: Angelo Gagliano

Sep 23, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your mention of Angelo’s friendly updates highlights how our service team strives to keep you informed. Knowing that each visit to our dealership is a pleasure means a lot to us. We’re here whenever your Ford Explorer needs attention. Jeff Samp General Sales Manager 262-225-9010

September 22, 2026

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Employee Rating

I appreciate having Angelo as a concierge. He is very good explaining things, and generally a joy to be around. I go out of my way to use Boucher because of his care More

by abreen0
Recommend Dealer
Yes

Other Employees Tagged: Angelo Gagliano

Sep 22, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad Angelo could make the service on your Ford both informative and enjoyable. Hearing that his attentive care and clear explanations inspire your loyalty means a lot to our service department. Jeff Samp General Sales Manager 262-225-9010

September 17, 2026

Dealership Rating
Employee Rating

Very pleased with handling the replacement of my wrinkled driver seat cushion. The check in employees plus service techs were very customer oriented and a pleasure to do business with. More

by DAVE.SWIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Sep 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your praise of our team’s attentiveness during the seat cushion replacement reflects our commitment to customer-focused service. Knowing that the replacement of your Ford F-150’s driver seat cushion met your expectations is rewarding, and hearing that our check-in staff and service technicians made the process a pleasure means a lot to our service department. Jeff Samp General Sales Manager 262-225-9010

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